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Amazing estimates for Water Heater repair/replace?

3.2K views 45 replies 17 participants last post by  Calson  
#1 ·
I have a GE Ultra Low NOx 6 Year water heater (Mfg 2010, Model GG28T06AXX00) and the pilot went out. The gas company came out and reported that the thermocouple and mag head voltages were low and the vent wasn't "up to code". I called a plumber (in Los Angeles) and he agreed with the diagnosis and gave me some estimates (for $79):

1. Replace the burner assembly: $2018
2. Replace the heater (40gal Bradford): $3708
3. Same as #2 but add water pressure reg and valve: $5057

The last option above is because the water pressure is 85 and so option #2 would not include a warranty. All three of these dropped my jaw to the floor! Am I just unaware of what things like this cost these days or is this guy ripping me off? If so, what kind of numbers should I be looking at?
 
#5 ·
To anyone reading. Don't ever call your natural gas supplier FIRST, whenever any of your home gas appliance fails to work. Instead, call a licensed plumber/HVAC service or appliance service company immediately, to find your appliances problem.

Because once the gas company employee gets in your home, they can "red tag" your appliance. Of which means THEY, are then involved with their satisfactory completion, of your appliance needed repairs.

P.S. This ^^^ does not apply of course, if one day you open your homes door, and the smell of a huge gas leak engulfs your nostrils. Of which then, involves two calls needing made immediately, while NOT entering the home. One to the fire dept and one to the gas company. JMO
 
#6 ·
One thing about calling the utility's repair service is that they have Zero to gain by selling you something that you don't need.

I'd rather have a dangerous item red tagged than missed. The tech has no incentive to tag when not necessary.

Here, one can have a service contract with gas or electric supplier to fix or replace appliances, furnaces, water heaters, etc. I don't know if it's a bargain, but people like them a lot.

With our local utilities, if a gas appliance it tagged all one has to do is disconnect the appliance's gas feed or lock the appliance's valve. Often the utility's tech will unhook it for the owner. The rest of the building can remain energized.

The estimate you got, Wysocki, might or might not be high. It's surely worth it to call others for bids. And, does your utility do such jobs for a fee? They often are cheapest.
 
#7 ·
I just had an Electric water heater that was 20 years old and leaking replaced.

$1,300.00 all labor and all new connections, haul off the old.

Granted Electric vs Gas might change the cost, as well as LOCATION, LOCATION, LOCATION might be a factor.

ED
 
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#8 ·
Maybe you live in a well to do neighborhood. Maybe it's LA or CA and maybe there is environmental charge, disposal and such? You should get more estimates and maybe, as said, consider homedepot. Your exhaust not being code "could" be just a nonsense or by the book. For btu sizes, 4" exhaust is called for but still ok with 3". Water heaters come with vent cap/hood? that fits both. Never been there, so hearsay only. It seems everything in CA is under earthquack rule, though strapping seems it should be cheap enough but an excuse to add on big charges.
 
#9 ·
That is why we do it ourselves.
 
#12 ·
There is a jurisdiction nearby that requires a permit to replace a water heater. They actually drive around looking for water heaters at the curb and when they find one they check to see if a permit was issued. Government waste at its finest.
 
#21 · (Edited)
and the pilot went out.
So, did he re-light the pilot light ?

I couldn't find the specs on that water heater to see if it was anything special, but I thought pilot lights went the way of the dodo bird back when Joe Biden was a teenager, so it can't be too special.
Even for LA, those prices sound out of line.
Go to the Home Depot web site and check out how much a water pressure regulator is. (and how much a water heater is)
Venting being out of date can be real, and can add some cost, but you would have to post some photos to get intelligent comments.

14 years is getting long in the tooth for a water heater, Hopefully he re-lit the pilot light and have time to search out some good quotes for a new water heater.

EDIT - and by the way, you might notice that the big box store will offer to install the water heater you you see in the store. Nothing wrong with that. Gotta assume they are pretty much qualified (I figure the incompetent guy from the big box that quoted my water heater was the exception) . But keep in mind that if they were good, they would have their own customers.
 
#44 ·
Water heaters are not that hard to replace. Dive in and DIY. A new unit will cost only $800 to at most $1300 from Home Depot or Lowes. Lowes even carries AOSmith brand now, which is a premium WH brand. You can also redo the vent work without much hassle. Go for it!! My experience is that LA and California estimates are extremely high.
 
#46 ·
Avoid the low Nox water heater if it is not mandated in your area. They cost $500 more and the damper electronics commonly fail and this part is not covered by the warranty. These are worth getting an extended service plan if it covers every part and the labor.
 
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