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Water Softener Problems Culligan Mark 89

61K views 32 replies 12 participants last post by  scristaldi  
#1 ·
Hello,

I have a Mark 89 Culligan Watersoftener system and it does not appear to be working anymore.

From what I can tell, there is no flow out the drain line during any part of the regeneration sequence.

I manually moved the timer through the sequences and where I expect a backwash, there is none.

The brine tank is full of water and there are cycles were I can see a low flow of water into the tank and then a higher pressure flow of water.
I found this by pulling the brine line and moving the float around to engage or disengage.
Does anyone know which stage of the process the low flow is? Which stage has the higher pressure. I have lost track of the switch position for the various stages now as well.

Does the drain elbow pull out or screw out of the assembly?
Will cleaning inside help this? Is there a filter or screen that could be plugged?

Or, could it be a more significant problem such as a motor or pump?

I have the manual, but it doesnt really tell me how to do maintenance or take things apart.

Thanks
 
#2 ·
It sounds like a blocked or kinked closed drain line, maybe it's frozen or in a puddle of ice or... the DLFC (drain line flow control) button/washer is blocked. The DLFC is inside the fitting that the drain line attaches to on the back of the control valve. Most of those fittings are screwed in but some newer designs have a plastic U shaped clip pin you pull out.
 
#3 ·
OK the drain elbow is removed by pulling up on the horse shoe clip near where the drain line connects to the head. pull this out and look inside there is a flow restrictor made of rubber pull this out and check it ( small hole about 3/16" dia. ) . Now that is done but I dont think that is the problem .. pull out the two screws from the face plate and remove it look under the motor unit at the piston push rod.. see anything broken yet maybe a bell crank no .. ok put the unit in bypass and get ready to take some stuff apart ( the fun stuff ) pull the motor off and go back to the lower piston assm. move the piston in and out this is usually where the problem is most likley a broken seal pack assm. Have fun you will have to remove the upper cam in order to get the motor off and dont forget to UNPLUG THE UNIT FIRST !!! Let us know what turns up .
 
#4 ·
Mark 89 Water softener

Gentlemen,

Thank you for your prompt responses to my inquiry.

I had an opportunity to get at the repair earlier this weekend and can report that the unit now operates correctly.

The issue was a clogged or significanly restricted stopper in the drain outlet. I pulled the assembly apart, removed and cleaned the stopper, reattached, and away it went. All cycles working well.

I suspect that part of the problem is that the drain line, due to the location and set up in the basement, must drain vertically. This allows some water to sit in the assembly after use, allowing the stopper to clog more easily, than if all the water drained out. This type of repair my have to be done a few more times, but at least I have a better idea how to do it.

Thank you once again.

Thespr
 
#5 ·
Hello,

I have a Mark 89 Culligan Watersoftener system and it does not appear to be working anymore.

From what I can tell, there is no flow out the drain line during any part of the regeneration sequence.

Thanks
Like this softener, mine is also not working properly. Unlike this one, mine continually flows out the drain line(non-stop).

Any idea where to look and what to do????

TIA
 
#6 ·
Main seal cage assembly and piston. one of the seal is cracked or pulled out of place letting water to the drain.
Depending on skill level it could a couple hour job or half the day..

Your main piston might be in good shape and most of the cage assembly with just one seal not right or you might need to replace all of them.

Age of the unit and iron and hardness level?
 
#17 ·
Hello.
I have a Culligan Medalist softener that was manufactured in 2001. I bought it used (private sale) and just had it installed by Culligan. It has a small stream of water continually coming out the drain hose. It sounds as if I might need a seal pack? Any ideas on where to get one and how to install? Thanks.
 
#18 ·
If the unit is in service and there is water going to the drain then yes the main piston and seals most likely are the reason for the season..
There is a site that has one for sale at a very good price..
Drop an email, it is in above post..
 
#19 ·
Thank you for the quick reply.
Yes, would greatly appreciate a link to this seal kit. This seem to be a common issue with Culligan units, but I cannot find much information on getting a kit and install instructions. I am fairly handy and wouldn't mind giving this a shot. Thank you!
 
#20 ·
Not a problem, I have a few for my customers that have culligan units, but they are more than what this one seller has for sale.
Every system out there has challenges much like what you have going on with your culligan unit.
Water going to the drain is a sign of seals not right or a piston with some nicks that has to be replaced.
Autorol valves have the flappers that can do the same thing and they have to be replaced when they are leaking.

This is like any car or truck engine that has rings go bad..
 
#26 ·
Mark 89 Recharge????

Hi All,

I as well have a Culligan Mark 89. My problem is that I was continusly leaking from the drain line. I changed all the o rings and that resolved the leaking. My new issue is that now when I manually regenerate or let it go on schedule the water doesnt seem to be soft at all. I have upped the salt to 29 lbs for the regen and still no difference. Any help would be appreciated.
 
#28 ·
I do notice the salt diminishing each time I refresh. How do I go about checking the valve. I think I stated before that I am familiar with the unit as I have already replaced all the O rings. Thanks again.
 
#30 ·
If you are using salt when you start a manual regeneration there is no problem with the injector or brine piston.
Make sure that the bypass piston red and blue ends has the blue end all the way in.
Make sure that there is not another valve that should be closed ... open.
Make sure that the water has only one way to go , and that is through the system.
 
#31 ·
Floater

I finally got the water softner to use salt and it appears to be somewhat soft but the water isnt very "slimey" after washing. I read somewhere that when adjusting the amount of salt during a recharge you also need to adjust the "Float" (In the salt storage tank). Thanks for the advice.
 
#32 ·
True, if the float is lower than it should be for say 4 gallons of water to do the 12lbs of salt then while the front many say 12 lbs you are only getting 9lbs of salt.
I will look to find the culligan manual that has the salt float settings to find out distance from float to floor for the different salt settings.