You should not have to clean a coil after 2 years or ever.
If a good air filter was always used, it shouldn't have to be cleaned after 2 years. No one knows what air filter was used by the original owner.
A 2.5 ton A/C on a 60,000 BTU furnace will have over 72,000,000 cubic foot of air move through it a year. It will eventually need cleaned.
The filter is supposed to keep the system clean.
Yes, the air filter is suppose to keep a standard furnace(not a condensing furnace or A/C coil)clean.
also the secondary heat exchanger will capture most of the dust, very little will go to the coil.
The secondary will get dirty, and will capture a fair amount of dirt, its maybe a MERV 4 to . A wet evap coil is about a MERV 8. So the evap will get dirtier then the furnace secondary.
it's not normal maintenance, it's a repair cause by another problem.
Evap coil cleaning is normal maintenance.
All you need to do is keep the filter and outdoor coil clean, open the blower compartment and check the wheel for dirt buildup.
And call a tech to clean the coil every so often. Unless you clean it yourself.
you can clock the gas meter to check the fuel input and check the temperature split in heating and cooling mode.
And still not know if all is well.
once's a system is properly set up you don't need someone year after year on such new equipment.