Delta

 

I like delta too. The only faucet you mentioned that I dislike is Price Pfister. Funny name, terrible faucet.

 

Moen

hands down, no contest!!

Moen is great because, if you experience a leaky cartridge, ANY hardware store carries a FREE replacement. Their quality surpasses delta and pfister- (whatever, silly name and owned by black and decker). Moen has been building quality products for a very long time.

 

hands down, no contest!!

Moen is great because, if you experience a leaky cartridge, ANY hardware store carries a FREE replacement. Their quality surpasses delta and pfister- (whatever, silly name and owned by black and decker). Moen has been building quality products for a very long time.

Not only that, but if you call 1800buymoen, they will give you free parts to replace your faulty ones.

Another vote for moen here.

 

Stay away from-Price Fister and American standard---------RUN AWAY!

 

American Standard toilets are pretty lousy. Moen's stuff is pretty good.

Frank Lardino

 

lol, I'm glad I'm not the only one who thinks Price Pfister is junk.

 

Delta in,quality out..........
Didnt they used to have a commercial something like that? :laughing:
Around here we arent allowed to install the 3 handle faucets,been atleast 10 yrs now im thinking. :wink:
We have to install anti scald shower faucets,normally meaning single handle.
Go MOEN! :thumbsup:

 

Kohler?

Thanks for the responses. Surprised that nobody has mentioned Kohler yet.

Peyton

 

Obviously everyone's experience is different but we have a Price Fister in the kitchen and love it. No problems in at least five years.

My dad has a Moen in his kitchen and has had to completely replace the guts one in eight years and I don't recall it being easy to find the parts (and it certainly wasn't free).

Our lavatory faucet is Delta and it's been great. The tub is the original (1954) Elgin(?) which is fine although finding replacement parts is a little hard but I'm guessing that's more to do with age than manufacturer.

 

Same thing.
Bad Moen kitchen faucet. Fixed twice.
8 yr old Price Pfister faucet with no problems. :huh:

 

The spout of my 6 year old Delta faucet in my tub just snapped off one day when my wife bumped it. One could argue that it's poor quality, but I called their 800 number and they shipped me a new one right away for FREE. I wasn't on the phone for more than a half hour in total. I was expecting for it to be extremely painful and somewhat expensive, but it was just the opposite.

 

I'd like to correlate the quality of your moen faucets to where you are buying them from. . . Home depot/lowes/hardware store models are a builder's grade line. Your plumber has a professional grade faucet that will probably hold up better.

Just sayin'. . .

 

Exactly what I was going to say. Get your faucets at a real plumbing supply house instead of a big box store...the names are the same (delta/moen) but the quality is not. I just bought a new delta shower valve/trim kit from my local supply house and the quality is outstanding.

 

Contractor quality vs Big Box Stores

I emailed Delta to ask them if their quality of their products sold at the big box store were of lessor quality then those sold be contractors/plumbers and this is what they emailed me back.




'Thanks for writing!​

The product you order from any local Lowes or Home Depot will be the same product that your contractor sell you. They are made of the same material and are no lesser of a quality.​

Please write back if you have any questions or need further assistance.

Best Regards,

Collin
Delta Customer Service

We are interested in your feedback regarding your email experience. Please click the following link to complete our online customer satisfaction survey: http://research.affina.com/snaponline/surveylogin.asp?k=125970062758​

 

I emailed Delta to ask them if their quality of their products sold at the big box store were of lessor quality then those sold be contractors/plumbers and this is what they emailed me back.




'Thanks for writing!​

The product you order from any local Lowes or Home Depot will be the same product that your contractor sell you. They are made of the same material and are no lesser of a quality.​

Please write back if you have any questions or need further assistance.

Best Regards,

Collin
Delta Customer Service

We are interested in your feedback regarding your email experience. Please click the following link to complete our online customer satisfaction survey: http://research.affina.com/snaponline/surveylogin.asp?k=125970062758​

No offense, but it sounds like a standard response written by someone from India. Typical grammar blunders made by Indians. I wouldn't buy that response, no way no how. Ask a plumber, not some Indian customer service rep who has no clue.

 

Hi,

Guess I should chirp in here. Delta lied to you!!! No big surprise, what were you expecting them to say well of course they are cheaper.....

Being a Master Plumber, Working in several countries and states.....I prefer Moen...... Their cartridges are the same as existed 25 years ago......Delta has had 6 cartridge changes....Discontinued trim styles, and can't seem to keep finishes the same shade in the same year....

Kohler, Hurts to say this.....Used to love eat, sleep, and breathe Kohler....They were the industry standard! Now the industry joke, Plastic trims, parts, and major problems. Funny how products aren't even made in the USA anymore. However if you do get into their high end ceramic faucet lines then you are at high quality with very high prices.

Just for the record, I shop at Lowes, Home Depot, Menaards. Their faucets are quite different. Tub and shower trims are Plated plastic....Not Plated brass, or even plated steel......PLASTIC, that is how you make a faucet 50-100.00 cheaper than your plumber can sell you.....Even funnier the faucets have the same model numbers....

 

Delta has had 6 cartridge changes....Discontinued trim styles, and can't seem to keep finishes the same shade in the same year..

This was my experience recently. I needed to return the Delta Lewiston faucet 8" faucet for a 4". The two models of 4" Lewiston faucets were sold out on clearance and were not being resupplied. I wound up buying the closest matching Moen sink faucet I could find. The funny thing I have noticed is that the popup drain that came with the Moen does not sit flush to the sink hole so there is always a little water around the rim of the drain. I don't know if that is a flaw with the sink or the drain.

 

I thought they were cheaper because the plumber didn't have a chance to mark it up 50-100 because I purchased it myself rather than him picking it up and adding his plumber's fee. Mark up I know all about it.
Say what you want a model number is a model number. We weren't all born this age.

 

I thought they were cheaper because the plumber didn't have a chance to mark it up 50-100 because I purchased it myself rather than him picking it up and adding his plumber's fee. Mark up I know all about it.
Say what you want a model number is a model number. We weren't all born this age.

I beg to differ !
All you have to do is buy the same model numbers from a box store and a wholesale plumbing house.
Put both units on a scale and weigh them.
The box store sells you chrome plated plastic, and the wholesaler is selling you real metal/brass.
The difference will amaze you.

 

Frankl I totally agree with you there are builders grade and better stuff almost in anything but it comes with a cost. A model number and part number is the same, when you change model model numbers and part numbers the prices also change.

If I buy a Delta model # 000-abc from plumbing supply then go to HD or L's and purchase the same model #000 -abc it's the exact same part.

Now here's the other side If I go to the plumbing supply and buy a Delta 000-adc then go to HD or L's and buy a Delta 000-abc. It's different notice the letter change. There are subtle differences but the numbers are different also. Ever try to go into a plumbing supply house as a diy layman, try it sometime , it's very intimidating.

 

i worked at Lowes for awhile, model #'s of faucets and stuff are slightly different even from other HI stores. The reason I came up with is so that they don't have to honor the price matching policies that all of them have. But at the same time you can get the good quality of a Moen or Delta by special ordering from the catalog, but it'll double or triple the cost of the item. That is the stuff us plumbers get, but normally we get it at a discount from our suppliers and charge the customer list to make our profit

 

Moen free replacement

The free replacement from Moen is only anything made 1996 and later, you must have your receipt.

 

wow i can't believe the hype over faucets....Iam a delta man 30+ yrs...1st they like all others have had there problems..2nd...they do have lifetime parts online for all to order..FREE...3rd there is builder grade ..comes with plastic parts and pop up....none of my plumbing supply house faucets has plastic anything.... no 3-handle faucets from supply house for tub and shower only single control for code purposes....

 

Ok....so where does one find a plumbing house to buy said equipment?

 

most of the supply houses will only sale to licensed plumbers, and contractors.....sorry if not a plumber stuck with lowes or home depot or hardware stores....

 

worth a shot.....make the attorneys rich...:laughing::laughing::laughing:

 

Check hardware stores with real plumbing sections. Godwin Hardware here in GR sells the real stuff, I know, I just did this whole investigation testing the box store theory and yes, there are differences. I'm not a plumber obviously, and they have no problem selling to anyone.

As for the letter, it is artfully crafted to cover their azzes.

"The product you order from any local Lowes or Home Depot will be the same product that your contractor sell you. They are made of the same material and are no lesser of a quality."

Lowe's: Builder grade faucets. Bought by builder? Builder = contractor. Thus, contractor is selling builders grade if they buy it at a box store. They're not lying, but they're not expanding to tell the whole story. They're only answering exactly what you asked, not what you really wanted to know.

 

I have always been told this advice:

Delta for sink faucets, Moen for shower valves, Kohler for toilets.

Although American Standards toilet line has gotten a lot better with their power flush technology.

 

contractor grade vs home improvement store

I normally do not reply to old posts but see that some have resurrected this so will chime in. I actually had a plumber at my house last night to fix a bad leak and also install a kitchen faucet, which I could have done myself but he billed by the half hour and had 20 minutes left so put it in for me quick. I asked him the same question, is there a difference from what he sells and what I buy at home dept etc. he said absolutely not.. and he made a good point. If you were Delta, moen etc would you put your name on crap where the majority of your faucets are sold? No way..bad business. They sell more faucets through Lowes, HD etc than via plumbers and contractors. Their reputation would suffer by making junk for the home improvement sector.
That said, you can can get very good heavy quality faucets via your plumber but look at the expensive ones at Lowes etc...they are built like tanks. The average faucets are plastic and lightweight for several reasons.. less metal and lead to come in contact with water..the finishes, while not metal, are more resilient to tarnisng, rusting, corroding etc... that is why they have lifetime warranty on finish etc.
bottom line is even my plumber, who could sell me the same thing for more money told me they are the same quality. He also told me they dont want customers knowing their secrets...

 

My eyes must have deceived me then. It must have just been very lightweight plastic colored brass in the comparable faucets I was looking at. Who knew!

 

The most obvious differance youre going to see between the lav faucet you buy at menards and the one i can buy at ferguson is the drain/pop up assembly on the supply house version is normally metal.
Most supply houses are set up for supplying faucets for heavier commercial use,it normally wont make any differance in a residential application as long as you buy a decent name brand

 

I hear what everybody is saying but reality is when you new a set of faucet's you need them so just go to the big box store and get one with a good name: Delta.
Plumbing supply houses are good for plumbers but if your not a plumber and go in there be prepared to be laughed at picked on goggled at and made a total fool if you don't know the terminology/ lingo.

A model number is a model number weather you buy it at H. D. , Ls or a plumbing supply.
there may be slight differences in the parts that go with it but it's no big deal.
So what if you have a plastic drain piece most of the drains go into PVC anyway.
Time to get ripped up.
I'm talking strictly residential here in DIY.

 

This was an interesting topic to read. I'm not a plumber but I've done enough plumbing in my own homes to recognize a cheap faucet disguising itself as a high quality one. I became disheartened with all the brands mentioned above when shopping for a kitchen faucet.

My wife and I wanted a good quality faucet for our kitchen remodel but didn't want to pay $800 or more for the expensive boutique brands. We couldn't find a faucet in HD, Lowes, or other home improvement centers that wasn't made mostly out of plastic trim and parts. In fact, you can see where the finish wears off these faucets from being touched by customers.

Fortunately we found the perfect faucet for us when looking for counter tops. It's a Rugby RS F3. I think they are fairly new in the faucet market. Almost the entire faucet is made of 304 stainless and it has a ceramic disc cartridge. And it's heavy! It cost us just under $300 and is built like a tank. We've had it for 2 years now and it looks brand new still. And this is with So Cal hard water. I don't think they make tub or shower faucets yet, but hell, I'm still impressed with this thing!