What might be a problem with my washer box

749 Views 7 Replies 4 Participants Last post by mikegp, Dec 10, 2015

Andee77

Discussion Starter · Dec 8, 2015 (Edited)

Our 16year old Maytag just died and we had buy LG washer/dryer. But there was issue with delivery and few of other issues from Costco, we decided to return and repurchased through Lowes.

When LG was picked up, they try to shut down both cold and hot faucets, but there was drops continued from both faucets. I had to let driver to take appliances and leave because I didn't think there will be problem having washer connection box. But last night, I was cleaning/moving furniture from rec room and found wetness on carpet. Meantime, I found 2 hoses from garage and connected both faucet to make sure any drip will go into bucket not washer connection box. Since this change, I don't see any water on floor.

The washer was picked up about 4-5days ago and I do see about 1 cup of water collected in bucket since hose connection.

Tomorrow, we have new washer/dryer delivery and quick drying of floor, we are able to install hardwood floor today in rec room. But I don't want any water issue later because we are putting expensive hardwood floor into rec room.

Sorry for long story. Anyway, anyone had this type of problem? What is causing this issue?

Look forward to your help.:smile:

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Ron6519

· #2 · Dec 8, 2015

Is the, "washer box" a tray that the washer sits in? Does it have a drain connected to your waste pipe?
How did the water get into another room if the hoses were in the drain?
If the water doesn't completely shut off when you close the shutoffs, repair them.

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Ron6519

· #4 · Dec 8, 2015

Check to see the connection from the washer box is leaking. There is a pvc pipe connected to the box. Check to see if it was glued properly. Then check to see if the connections down the pipe are also glued properly.

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Ron6519

· #6 · Dec 9, 2015

Take some photos of the box and pipes.

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