Water not cold

Is there an English version?

Where is this?
What type of faucet was installed?
Need more info.

hello sry i couldnt get logged in to answer u.when i turn the kitchen faucet over to the cold side and let it run forever i only get warm water it wont get cold??its a 1 handle faucet.

There should be a plumber along here sometime but in the meantime the first thing that comes to my mind is the cartridge may not be installed properly and it is allowing too much cold water to mix when it shouldn't.

The name of the product would be helpful.

i think a mohen??one that has spray hose on the faucet.with 1 swivel handle to turn to left or right for cold or hot.

First thing to check---are the shutoff valves under the sink working? The cold one might not be fully on or is broken in the off position.

Next think to check---are the water feed lines twisted or kinked?

Did the soft copper lines on the faucet get crushed or twisted when the water lines were installed?

Shut off the hot water under the sink---then check the cold water shut off--look at hoses and faucet tubes.
Check the filter screen for debris---it's between the pullout head and the stainless steel hose.

Come back and tell us if this works---post a picture if you can.---Mike----