I spent a lot of money on Pentair brand pool equipment for my new pool a few years ago. I bought a package of all of the required equipment to clean and heat an in-ground pool. I understood their products to be of high quality. I have since learned that Pentair will go out of their way to frustrate their customers and not support them when they have clear and honest warranty issues. Their product simply stopped working before the end of the warranty period and I took all of the proper steps to make a real claim. Their various staff give you false promises and lip service on the phone and e-mails to their 'warranty e-mail address' have filters to kick e-mails back to you. I am at a loss on what to do other than take them to court at this point as I have all of my communications logged. Does anyone have any suggestions on how to get an equipment company like this to provide real timely warranty support and not just appear that they do when you are buying?