[hansim4]

Hello. I need some help with my Viking Gas Range. I have 4 burners and the ignitor for the front left burner won't stop clicking even after the burner is lit. All other ignitors/burners work fine. It's just this one burner/ignitor. Trying to solve this issue, I took out the ignitor and cleaned it well, and then dried it with the hairdryer. I then put it back but the problem didn't go away. To see if the ignitor was bad, I switched the ignitors in front and back burner. To my surprise, the front burner continued to click while the back burner had no issue. This confirmed that perhaps the problem was not the ignitor itself. To see if the problem was with the wire that connects to the ignitor, I also switched the wires to front and back burners. However, this time, both burners wont' stop clicking. I tried this with different ignitors and both burners continued to click even after the burner is lit. I then switched the wires back to their original position and just switched the ignitors. With this, back burner worked fine while the front burner continued to click like it did before. Based on these, I am extremely puzzled to figure out what the issue may be. Calling Viking customer support was a waste of time as they just stated that I need to hire a technician for this. If anyone has any idea on what the issue may be, please let me know. Thanks for your help in advance.

 

[gregzoll]

In order for Viking to honor any work under the warranty, you have to have someone who is licensed by them. That means a local company that does commercial kitchen equipment repairs. Just because it is a Viking, you are paying for quality equipment, which means that the technicians are not just someone who was flipping burgers a week ago.

It would actually be the re-ignition module that has gone bad. You can get it for $127 at http://www.allvikingparts.com/PA020047_0_4_Point_Re_ignition_Spark_Module_p/pa020047.htm or you can get it for $50 at http://www.amazon.com/gp/product/B005SM9TI4?keywords=PA020047&qid=1451545174&ref_=sr_1_1&sr=8-1 Do not worry about the "Only 10 left". They are far from running out.

See the third post on this that gives you the items to check, before just ordering parts. http://appliancejunk.com/forums/index.php?topic=4812.0

 

[hansim4]

Thanks.

"See the third post on this that gives you the items to check, before just ordering parts. http://appliancejunk.com/forums/index.php?topic=4812.0"

I followed the above link but couldn't follow what 13, 13A, 13B, etc mean. Based on my simple experiment, I think the problem is with either the module or the wire that connects the ignitor. Is there an easy way to identify which is the problem?

 

[gregzoll]

I am thinking that the numbers relate to the info in the Service manual or troubleshooting section in the manual.

There really is not an easy way. I would replace the Ignition module first, since those usually go out before the igniters.

Now you may get lucky with a service tech coming to look at it and tell you what the issue is, then tell you what parts are needed.

A lot of the tech's will not touch the unit, unless you have a service contract with Viking.

The less electronics in appliances, the less chances of problems.

Grounds can easily corrode over time if the wire is Aluminum.

 

[Protocol.]

These viking residential units are pretty simple. Most likely a module. I would confirm and replace and suspect grounding issues with both module and burner. Inspected the wires and ignitors for damage.

The way the system works is its constantly monitoring the flame. If flame goes out then it attempts to relight. It uses the ground to do this. This is why proper grounding is so important.

I'd swap the modules with a different section to confirm

 

[hansim4]

Thanks for everyone's reply. I replaced the module as recommended and the problem is now fixed. It was very simple and only took about 15 minutes. Thanks guys!