The Simpson catalog contains extensive discussion about corrosion induced by various conditions, including soil contact, and contact with pressure treated lumber. The majority of this discussion may be found on pages 10 and 11 of the Strong Tie catalog. I am not going to paste the discussion here, it is too extensive, but you can read it on line if you want to.
Simpson divides exposure into five categories, ranging from interior dry (lowest risk of corrosion) to higher exposure (the worst condition). Brackets in contact with soil are considered higher exposure. The same bracket in a wet condition, not exposed to soil, but in contact with ACQ standard treated lumber, would be a medium condition. If the ACQ lumber is ground contact rated (higher chemical content), then the bracket condition becomes higher exposure.
Here is the point. For medium exposure conditions, Simpson recommends the Z-max bracket, which is what you probably have. For higher exposure conditions, Simpson recommends a stainless steel bracket with stainless fasteners, which you probably do not have. I have never seen stainless Simpson hardware, it certainly is not commonly available at the big box stores. So the bottom line is that covering a Z-max bracket with soil would be contrary to Simpson installation guidelines, and therefore rusting and deterioration of the brackets could have been anticipated.
As previous posters have noted, the solution is either to remove the soil, or raise the concrete footer. Unfortunately the brackets have begun to rust, indicating that the coating is damaged, so the bracket should probably be replaced, but you are going to need to do that anyway if you raise the concrete footer.