My old ballast (T12) has 1 white 1 black 1 red 1 blue - new electronic (T12) has 1 white 1 black 2 blues 1 red. - wired by diagram and still does not work. should I swap ends with my blue wires and my red or buy a new fixture? thanks
I am pretty sure that is slimline ballast and they are very specfic the way it hook up and they are pretty tricky to do the troubleshooting.
Basically do you actaually have 120 volt working ?
If so then follow the connection diagram and as I mention if this is a slimline { single pin bulb type } the power end will be at stationary side so please pay attetion to that location first and also when you remove the bulb it will automatique cut the power off to the ballast but from the source to the tombstone will be alive if the power source is there.
The spring end just be extra carefull not to get the red et bleu crossed and follow the diagram very carefull how it hook up.
One major warning the secondary voltage is over 650 volts { this is true with either magatinc or electronique ballast }
Second thing did you get the correct ballast due some are 277 volt input as well so please post the ballast model number we can do little more checking for you if you need to.
Merci,
Marc