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Discussion Starter #1
I have an old outlet that has three black wires and three white wires, along with the grounding wire. Right now, 2 of the black wires go to the back of the outlet, while the other wire goes to the side and screws in. Same thing with the whites.

How do I replace this type of outlet? It's not working at the moment and I've been told to screw the wires directly into the side, but there is one too many wires. Do I pigtail all three wires and run one new wire to the side?
 

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Connect all three black and fourth short black wire(pigtail) with a wire nut. Then connect the pigtail to the gold screw. Do the same with the white wires only connect to the silver screw.
Or
Buy receptacles with back wire connectors. Those are the ones with a flat plate that clamps down on th wire when tightened. You can put two wires under each clamp, one on each side of the screw.
 

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no - my cheap tester says "open neutral" and from reading through posts, i've been told that since I have an outlet that had the wires 'plug' into the back, a common fix is moving them to the side screws.
 

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I'd suggest you tie all three phase conductors and all three neutrals together with two wire nuts (separately of course), and pigtail from each nut to the receptacle with one wire.

Then check to see if it still reads open neutral.
 
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