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The wiring coming from our ceiling are Black, Red, White, & Green
The wiring coming from new fan are Black, Blue, White, & Green. We do not know where the Red wire should go to? Directions state: black-ceiling to Black, Blue of fan, white to white and green to green.??????
 

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Sounds like you are setup for two switch operation. Black to black, red to blue, white to white, all greens and bares connected together.
 
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