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refrigerator problem also

I have a GE side by side about 6 years old,my problem is the chute where the ice comes down to be dispensed is freezing up solid and wont let the ice cubes through.so therefore if someone doesn't know this and trys to get ice this way,no ice comes through the chute but when you open the freezer door ice goes everywhere.I just open the freezer and get the ice out manually.does any one know what might be wrong? Any help is appreciated.
 

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I have a GE side by side about 6 years old,my problem is the chute where the ice comes down to be dispensed is freezing up solid and wont let the ice cubes through.so therefore if someone doesn't know this and trys to get ice this way,no ice comes through the chute but when you open the freezer door ice goes everywhere.I just open the freezer and get the ice out manually.does any one know what might be wrong? Any help is appreciated.
G'day,

I have a GE side by side about 6 years old
Model#?
http://www.applianceaid.com/model.html Some model# helps.

problem is the chute where the ice comes down to be dispensed is freezing up solid and wont let the ice cubes through
How is it "freezing up"? With snow, ice, dispensor door is simply jammed?

jeff.
 
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