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Quick step Eligna Defect?

1635 Views 5 Replies 3 Participants Last post by  Floor Doc, 
G
Installed a quick step dark grey laminate and noticed when cleaning a spot on a single plank where the color did not transfer obviously from factory making it look like a bleach spot right near the entrance to our room.Have already contacted company and distributor but what can we expect the company or the distributor to do at this point. We did pay 1 person to help by the hour. It's very disappointing when you pay this much for flooring to have a defect that you don't notice at first with all of the dust etc.
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Discussion Starter · #3 ·
Thanks and Wow; is that all? Is there any risk to un assemble where the flooring clicks together?Breakage etc? Any tips of the trade to keep track of where every piece went?? I am so aggrevated right now.
 
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