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Hello all, I'm helping my cousin fix up her sister's house for sale. had to change a couple of leaky valves in her bathroom. and when I turned the water back on. the tank wouldn't retain the water. at first I thought it was a bad flapper. I held the flapper down and the tank would fill only to a certain point because the water kept draining from the small holes that surrounds the flapper. here's a pic. hope someone can identify what's going on here. also, what's the purpose of the cup around the flapper? Thanks
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