[Roof Consultant]

I Would Be Interested In Hearing From Anyone Who Has Knowledge Of Problems (leaking, De-lamination, Etc, )with The Atlas "pinnacle" 35 Yr Laminated Shingles ( Also Georgia Pacific
(" Summitt" ) Shingle.

 

[AaronB]

All I know of them is they are the cheapset at the supply house. We do not use them.

 

[Atlasquality]

Atlas Roofing Products

Actually, as an employee of Atlas Roofing, I can tell you that Atlas Shingles are of the highest quality, with the most stringent production standards. Atlas Shingles are also nowhere near the cheapest on the market, but we are competitive. In my opinion, and shingle quality is my proffesion, the only competitor we have with respect to quality is a smaller company called Malarkey. We do not have leaking claims, with the exception of the use of architectural shingles on shallow pitch roofs, which they are not designed, or warranted for, and improper installation(normally, do it yourselfers). Experienced roofers will be familiar with the term filler. Filler is a substance added to the asphalt coating to make the shingle cheaper and achieve some desireable effects, such as minimizing sticking in the bundles. Atlas uses less filler than almost any manufacturer in the US but enough to ensure the desired pros, ultimately making it a better shingle. Last, but not least. Being a moderately sized company, our customer service is second to none. We will quickly settle any rightful claims in order to assure our good name that we have worked so diligently to establish. I hope this information is helpful.

 

[Sharynmcgee]

I Would Be Interested In Hearing From Anyone Who Has Knowledge Of Problems (leaking, De-lamination, Etc, )with The Atlas "pinnacle" 35 Yr Laminated Shingles ( Also Georgia Pacific
(" Summitt" ) Shingle.

I am currently in dispute with Atlas because I was told by 2 roofers and an building inspector that my shingles were defective. They have "blistered" after only 10 years...I have a 30 year warranty. My roofer said that the shingles were defective and yet Atlas will not honor their warranty. I am currently seeking legal representation regarding this matter. Have you had problems also?

 

[the roofing god]

i`ve been told they lose the granulation(significant),the color changes,I used them for a friend and thought they were very thin and brittle,to my experience they were the cheapest(in pittsburgh,p.a.)-see if ATLASQUALITY will help you w/your claim

 

[the roofing god]

the comparison to MALARKY was funny,MALARKY are revered:thumbsup:

 

[E FISHER]

Re Atlas pennacle shingle

I bought a house that was 6 years old with Atlas Pennacle shingles. There have been shingle repairs in the past that from what I was told was from wind damage. After we moved in we also had a thunderstorm that had 30-35 mile an hour winds, and had about 10 square feet of shingle blew off the roof. As I picked up the blown off shingles from the yard I noticed the nail holes were in the tar line, but the tar line was a good inch and a half above where the shingles are double thick. I'm no expert, so I called Atlas and asked the rep if when you install the shingles if you are supposed to drive the nails into where the tar strip was (She said YES!!!). Then I asked " But aren't you supposed to drive the nails where the shingle is double thick"?
(She said YES!!!!) I then asked how you are supposed to install the shingles on my house when the tar strip is a good inch and a half above where the shingle is double thick and if there is supposed to be a inch of grannuals in the gutters and pounds of it under all my down spouts? ( The line went silent ) Finally a person answered the line for the claims department. I have gotten three large roofing companies to look at the problem and all agree I have defective shingles. I'm putting together all the things Atlas want's in the claim package and will post how it goes. From what I have been told of Atlas and their claims process, You have to get a lawyer and file a lawsuit or your done before you start.

 

[Artemis729]

Very Poor Choice

I am currently renting a property in Oklahoma since a devastating fire damaged my home in Texas. Upon move in at this property, the owner informed us that she had just 2 months prior had a brand new roof put on. That was 4 months ago; they are supposedly 35 year shingles. Last week we had some strong winds. rain and hail. This started early in the day and I called to inform her the roof was "lifting", she seemed incredulous. She said her "roofer" would be out to take care of it immediately. He never showed up and throughout the day, more of the roof came off. It literally peeled off of the decking. The next day I went outside to inspect the damage...I would say at least 2 bundles of shingle lay in my yard along with flashing and felt. The shingles themselves were in poor condition and very thin and brittle with the color already fading and very little grit on them. As the former Commercial Sales Coordinator for a VERY major home improvement chain, I can say that I've never in my life seem such dismal quality in a roofing product.

 

[Atlasquality]

Shareenmcgee-The ONLY way we would not honor a blistering claim, is if you have inadequit ventilation. Too little ventilation can cause extreme heat that can blister any shingle. I assure you the asphalt we use is no different from anyone elses. Have you actually filed a claim?

E Fisher-You are talking apples and oranges. The older shingles had a sealant line a couple of inches above the double thickness. You always nail in the double thickness. The reason you were told to nail throught the sealant is because our current shingle has sealant located on the double thickness. Sounds like your roof has a problem with high nailing. This is a problem that voids the warranty. ALL MANUFACTURERS WARRANTIES.

ARTEMIS729-By your timeline, the roof was installed in cold weather. Febuary i believe. For a cold installation, you must hand seal the roof. The sealant is asphalt and does not activate in cold weather. When it is cold and the shingles are not sealed, wind gets under the shingles along with dust. If this happens, the roof will not seal. think of a piece of tape that has dirt on it. Also, if you had felt AND FLASHING blown off, then i suspect you had more wind than you believe.

 

[M. Johnson]

Sorry Atlas Shingles

I Would Be Interested In Hearing From Anyone Who Has Knowledge Of Problems (leaking, De-lamination, Etc, )with The Atlas "pinnacle" 35 Yr Laminated Shingles ( Also Georgia Pacific
(" Summitt" ) Shingle.

I have had trouble with Atlas Pinnacle I shingles. They lasted about 10 years and now I am having to have my roof replaced. The gravel came off of them and wound up in my drain. Atlas is very slick. They send out forms that require a science project on your part to fill out. They seem to put all the burden of proof on the buyer even though they know they have a defective product. They want to know all about the felt. They want to know who your supplier was and all kinds of things that a normal homeowner would not know. They want you to fill out two pages of forms, send them 15 or so prints, two shingles, and then they will decide whether or not you have a legitimate complaint. They set the buyer up for failure. I believe there should be a class action suit. I am afraid, however, that this site is somehow obligated to Atlas.

M. Johnson

 

[the roofing god]

under obligation,I don`t think so,we don`t know where that guy (atlasquality)popped up from,all shingles require proper installation for a valid warranty,the receptionist didn`t have a clue,no shingles are to be nailed in the tar line as that interferes with the seal,there is also a white/blue? nailing line on the shingle where it is double thick,this is where they should be nailed,oftentimes this is the difference between a good job and a bad one,if you nail higher,no mfgr will cover you against wind damage---thin cheap,loss of granules,these things I do agree with,and in those areas you should have a valid warranty claim---high nailing in the tar line,sue the contractor for reparations---you will probably notice older homes without tarlines in the same areas that don`t blow off because they were nailed correctly,which is generally about 1/4 to 1/2" above the shingle exposure---one of the big reasons to vet your contractor properly,even using quality materials doesn`t mean you will get a quality job,,,no material mfgr will warrant a poor installation that is not up to their minimum standards--good luck

 

[Ed the Roofer]

There has only been one poster, who happened to be a rep from Atlas, who claimed that the Atlas Shingles were a superior product.

Personally, I have never used them due to their reputation, plus, a long time ago when they were supposedly available from one of my suppliers, the wait time for them to come in was about a month, so that nixed any notion of using them for any projects I had.

By the way, all of the shingle manufacturers have a similar process to validate the warranty, or I should state, to find reasons to usually void the warranty.

Industry studies state that over 90% of all shingle roof installations are inadequately ventilated, which indicates that only 1 out of 10 jobs is being done to "Minimum" specifications.

Contractors like TRG and myself, plus several other conscientious posters, are in the minority, because we not only know what we are doing, but actually do it when it is time to specify the job correctly and follow through by doing the installations correctly.

Ed

 

[the roofing god]

What the man said !!!

 

[M. Johnson]

There is a difference between adequate ventilation for energy conservation and adequate ventilation for shingle life. There is currently a wave of conservation measures and statements about adequate ventilation relative to heat in the attic and energy use. Probably no home was designed for optimum ventilation for those purposes.

The question is in a technical sense what is adequate ventilation for shingle life. Who has specified the temperature relationship to life of a shingle? I would think that a shingle should last for the manufacturer's warranty (at least more than 10 years like my Atlas Pinnacle I 30 year did not) without any ventilation. Does the manufacturer have a detailed heat transfer specification for life of their shingles?

Let's not get adequate ventilation for energy conservation mixed in with adequate ventilation for shingle life otherwise Atlas, who has manufactured bad shingles. will get away with their defect.

M. Johnson

 

[ccarlisle]

I also read that roof orientation and choice of colour of shingles had more of an effect on shingle longevity that venting or non-venting the roof. :huh:

 

[Ed the Roofer]

I have a study that shows the correlation between asphalt deterioration and underside temperature variations.

I believe it was a reference by William Rose in a technical paper, which showed a reduction of 25% for a set degree amount of temperature increase and would obviously infer that additional temperature increases would likely further increase the asphalt degradation.

Ed

 

[ccarlisle]

Ah-ha that's where I read it, in one of your posts, Ed, from last year!

 

[M. Johnson]

Here is my point. If someone is going to supply a warranty that has anything to do with environmental conditions then they need to supply enviromental limits with detailed definition of the conditions. It means nothing in the engineering world or the law to state "inadequate ventilation" or "studies show". These are ambiguous statements. If the detailed enviromental conditions are not stated then the warranty is understood to hold for all natural conditions except "acts of God". So far I have seen no such technical description that goes along with the shingle warranty. I have heard a lot of ambiguous statements.

M. Johnson
Texas

 

[the roofing god]

MOST DO QUOTE THE NEED FOR ADEQUATE BALANCED VENTILATION,AND ALSO SHOW DIAGRAMS ON OR INSIDE THE WRAPPER SHOWING WHERE NAILS SHOULD BE PROPERLY PLACED as well as what procedure/design to follow when they are installed,pretty straightforward in that respect

 

[the roofing god]

you`re roof was unvented,in the past 10 years "all" mfgr`s state necessity for balanced ventilation between the soffits and ridge of a home,surely one of your higher costing bids pointed this out,and was ignored in favor of the cheaper bid which you felt was for the same thing,you can still point blame at your contractor,but you have certainly given the shingle company the out they required-I would recommend you get hold of a bundle of ATLAS shingles ,and read what they have written,whether on the exterior,or the interior of the wrapper,my experience is that most companies state their warranties,and disclaimers there for the world to see--Best of luck