Please help!! Well- no water

sd2006 said:

Hi,

I have searched the website as best as I could and found several similar situations that were helpful, but none that were having the same issue that we are.

I have a submersible well and we have no water at all.

I also checked the water tank (pressure tank ) and it has no water, and no air pressure (showing 0) but has power. Is this a simple, bad water tank issue? or could it be something else? We have never had any issue with our well, so I am very green on the subject but we are pretty handy.

Beforehand, I would like to say that any help is sincerely appreciated and I am trying to fix this ourselves, because of our financial situation.

Again,
Thank you,
Stephanie

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I would check that the pressure switch is functional. You can do this by turning the supply switch/breaker off and on and listen for the pressure switch click.
If the pressure switch is operating, verify that power is being applied to the pump feed wiring.
If power is applied and the pump still doesn't work, disconnect the power and test the continuity to the pump with a Volt/Ohm meter.
If there is no continuity, its a possibility that the pump has failed.

Is the well a drilled one? or was it excavated? Do you have any idea how deep the well may be?

If its a deep well, it can be a very difficult job to lift the pump up. The water line is usually full of water and a column of water. of a hundred feet or more is very heavy.

You may not want to hire a professional well person, but its very likely that your problem is beyond the DIY level.