[bgibson]

Hello,
Our Pella sliding glass door is jammed. It's unlocked in both areas. The jammed area is on the top part. It is an older door. Put in in 2000 or around that time.
Can anyone help? Pella cant get here until August to look at it!

Barb

 

[chandler48]

Can you take pictures of the entire door and a close up of the troubled area, probably from the end high up.

 

[XSleeper]

If its really unlocked, it should slide open. Check to make sure the foot lock is not locked. Also examine the interlock, to make sure the sliding door is not hitting the fixed one somehow where the 2 doors meet.