Not much you can do until you know the socket is hot. You did switch the breaker off and then on to make sure it had not tripped? Not to be insulting, but some times you cannot tell just by looking at the breaker switch. You have to hear and feel it click off and then hear and click back on again.
If there is no power to the outlet for whatever reason, I guess you cannot blame Sears buts its weird the guy wasn't able to test whether you had power to the outlet.
I was a PMT for Sears for a time. Great experience but a failed dryer like yours would end up for me to figure out what to do with. If you get nowhere with Sears retail or even front end store/service staff? Ask to speak with the store PMT. Store staff will go speechless. They deny we exist. And we cannot usually here the phone ring or pages so someone has to leave the floor to find us.
PMT for Sears has to be one of my top dream jobs. Back just could not handle the one man lifting anymore.
PMT, in the Sears world, stands for Primate Monkey Tantamount to a blazing Idiot but with hands and mind that can assess what is wrong with, fix and assemble things. And on days when there were no broken dryers? I napped while rebuilding Craftsman ratchets. Or just for fun I would play on the computer ordering parts for anything Sears sold.
If there is no power to the outlet for whatever reason, I guess you cannot blame Sears buts its weird the guy wasn't able to test whether you had power to the outlet.
I was a PMT for Sears for a time. Great experience but a failed dryer like yours would end up for me to figure out what to do with. If you get nowhere with Sears retail or even front end store/service staff? Ask to speak with the store PMT. Store staff will go speechless. They deny we exist. And we cannot usually here the phone ring or pages so someone has to leave the floor to find us.
PMT for Sears has to be one of my top dream jobs. Back just could not handle the one man lifting anymore.
PMT, in the Sears world, stands for Primate Monkey Tantamount to a blazing Idiot but with hands and mind that can assess what is wrong with, fix and assemble things. And on days when there were no broken dryers? I napped while rebuilding Craftsman ratchets. Or just for fun I would play on the computer ordering parts for anything Sears sold.