[Lmunozro]

What is the warranty status on compressor?

 

[carmon]

could be zero or years left....need to find who installed it and where it was bought from...... whats the application the compressor is in

 

[NiNe O]

http://www.carriergreatlakes.com/

 

[Lmunozro]

Well, the house is located in So. Florida.
The builder is Standard Pacific, and I bought the house from the builder in May 2006 (original owner).

 

[NiNe O]

if that is a "builders model" the compressor is more than likely out of warranty. Call the number in the link I posted and they should be able to tell you the deal. Have the model and serial of the condensing unit handy.

 

[carmon]

i would suspect the warranty is over.....

 

[Lmunozro]

You're right, it is expired. The unit is only 6 1/2 years old and they will not "help" me a little bit.. I will send a letter to the builder (Standard Pacific) and other builders around here letting them know about Carriers customer service.

 

[NiNe O]

That compressor failed due to improper installation, more than likely. If you have it replaced, be sure your contractor tells you why it failed and that they take steps to insure it won't happen again.

 

[Technow]

You're right, it is expired. The unit is only 6 1/2 years old and they will not "help" me a little bit.. I will send a letter to the builder (Standard Pacific) and other builders around here letting them know about Carriers customer service.

Why are you blaming carrier's customer service? If the warranty is expired, then its expired!

Like others have said...who installed it?

Did you have annual maintenance on it?

 

[beenthere]

You're right, it is expired. The unit is only 6 1/2 years old and they will not "help" me a little bit.. I will send a letter to the builder (Standard Pacific) and other builders around here letting them know about Carriers customer service.

All brands have the same 5 year compressor warranty on their builder grade units.

Builder grade is basically bottom of the barrel. Perhaps your letter to builders should be thanking them for requiring the cheapest model line be installed.

Next, you need a company that will find out why it died so soon.