[vonrick33]

Hello, I'm Vonrick33, New here.Here's the problem. I have a electrical dryer that stopped working. I noticed the plug had a burnt spot on it so I change the cord. That didn't work, so I changed out the receptacle, that didn't work, so I changed out the breaker in the box, and that didn't work. I rolled the dryer down the street to a neighbor's house and it worked, so there's nothing wrong with the dryer. Before that, I bought a new dryer and it didn't work, so I returned it. Now, I called two electricians to check the box and they said, " I have 240 coming from the box to the receptacle, then to the dryer', but the dryer won't start or say anything. What could the problem be? Do I need the have the house rewired for the dryer again? Please somebody help !! Any suggestions will be appreciated. Thanks:surprise:

 

[Nealtw]

Hello, I'm Vonrick33, New here.Here's the problem. I have a electrical dryer that stopped working. I noticed the plug had a burnt spot on it so I change the cord. That didn't work, so I changed out the receptacle, that didn't work, so I changed out the breaker in the box, and that didn't work. I rolled the dryer down the street to a neighbor's house and it worked, so there's nothing wrong with the dryer. Before that, I bought a new dryer and it didn't work, so I returned it. Now, I called two electricians to check the box and they said, " I have 240 coming from the box to the receptacle, then to the dryer', but the dryer won't start or say anything. What could the problem be? Do I need the have the house rewired for the dryer again? Please somebody help !! Any suggestions will be appreciated. Thanks:surprise:

4 prong plug? Did you check the neutral connection in the breaker box?

 

[vonrick33]

Hello, It's a three prong and the ground connection is tight.

 

[Nealtw]

Hello, It's a three prong and the ground connection is tight.

What is the ground wire attached to at the dryer?

 

[vonrick33]

At the dryer, the neutral wire from the cord is screwed the middle position in the back of the dryer. I'm getting 120v from each leg to ground, then 240v across each leg. ( L1 and L2 )

 

[Nealtw]

At the dryer, the neutral wire from the cord is screwed the middle position in the back of the dryer. I'm getting 120v from each leg to ground, then 240v across each leg. ( L1 and L2 )

Above my pay grade, :biggrin2o you have the jumper from that neutral to the body if the dryer?

 

[rjniles]

Above my pay grade, :biggrin2o you have the jumper from that neutral to the body if the dryer?

While that jumper is required with a 3 wire dryer connection,, it will work with or without it.

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[vonrick33]

Yes, if I'm following you correctly, there is a green wire screwed in to the back of the dryer.

 

[Nealtw]

While that jumper is required with a 3 wire dryer connection,, it will work with or without it.

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Yes.........:wink2:

 

[roughneck]

Welcome to the site.
Test the outlet yourself using your meter. What is the exact voltage from L1-L2? From L2 to ground? From L1 to ground?

 

[joed]

Some thing is not adding up.
Electrician says the receptacle has voltage.
The dryer works at your friends house.
It should work.

You need to measure the voltage at the receptacle WHILE THE DRYER IS PLUGGED IN AND TURNED ON.

 

[vonrick33]

Hello again, the voltage at the receptacle with it plugged in is 244.3, 244.4v. The dryer will not turn on, so I had my wife push the start button and there was no difference.

 

[Nealtw]

does the dryer have a light in it and does it work now?

 

[vonrick33]

no, the dryer doesn't have a light in it. I did ohm the door switch, the thermostat, and the temp switch for continuity, and it passed.

 

[joed]

Replace the receptacle. It's the only thing I can think could be the problem if the dryer works at your friends house.

 

[vonrick33]

ok, i'll try another receptacle and hopefully it works. I'll replace it later on in the day.

 

[rjniles]

Sounds to me like the neutral is compromised.

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[joed]

Sounds to me like the neutral is compromised.

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Could be. Try measuring hot to neutral on the receptacle.

 

[Oldmaster]

If it's a 3 wire cord there is no equipment grounding conductor. Neutral is bonded to frame.

 

[Oldmaster]

FYI: If you are testing the various components with an ohm meter you must remove all the wires to that component. Not so if you measure voltage. 🔌