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I believe Konecto sells a scratch remover check to see if your warranty covers scratches the floor should have a 25 year warranty I believe.
 

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Anything can scratch!! even concrete flooring. It all depends on what you do to it. And sadly not a warranty item.
For your situation can use a floor polish on it made by them or other larger manufactures and this will help hide it.. or you can replace the tile.
 
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