[amiconfused]

Tile shower pan was replaced with existing glass doors reinstalled.
Currently leaking water through the 1/4inch gap between the shower door sweep and tile ledge.

I was told this was excellent workmanship by the tile contractor.
He is suggesting that the glass company reinstalled doors incorrectly.

Thoughts?

 

[amiconfused]

I'm trying to include pictures, but so far I am not allowed to.

 

[amiconfused]

Here are pictures. Notice the drain.

 

[SPS-1]

Put a level on the threshold under the door. Is the threshold level, sloped into the shower, sloped out of the shower ?

My threshold has a small slope into the shower, which I assume is the correct way. When I had the frameless glass door made and installed, they didn't want to put a sweep on the bottom -- said that not the way they normally did it. But I insisted, and the installed the bottom sweep. Sweep contacts the threshold firmly. It all works.

So you have a quarter inch gap between the sweep and the threshold? I am no expert, lets see what others say, but I think the sweep should be in contact with the threshold. Those extrusions they use for sweeps come in countless different sizes and profiles --- could easily be replaced with something bigger

 

[amiconfused]

Threshold is not level, but the slope is very slight. I can take a picture if you like.

It's not significant enough to actually drain water, so the water just sits on the ledge and as more water runs down from the shower doors, it starts to drain out the gap on to my bathroom floor into huge puddles that need to be mopped up.

 

[SPS-1]

Threshold is not level, but the slope is very slight.

Sloped which direction?

 

[amiconfused]

Oh. Maybe it's not sloped at all.
Here:

 

[de-nagorg]

If the drain area is an example of the contractors excellent workmanship, I question their vision.

There should be a sweep made with a seal that should contact the top of the tile, to seal it from a leak, see if the door company can supply one.


ED

 

[amiconfused]

In an email, the owner of the company told me this was "excellent workmanship", and he said he wouldn't fix it, informed me that he would sue me for slander if I left a negative review, and he would send me to collections if I don't pay by the end of the week (a total cost 60% more than the cost I authorized). I know there are unforeseen costs sometimes, but the hours billed don't match the hours onsite.

I'm having another contractor out today to tell me how much to fix. sigh.
Any suggestions for next steps?

Yes, they are licensed and bonded.

 

[amiconfused]

Also, yes, I've had wonderful experiences with contractors in the past that were professional, honest, and did great work...so I feel like I picked the rotten apple in the bunch accidentally.

 

[amiconfused]

Ed,
The door has a sweep.
Are you saying they can order an extra long sweep maybe?
Even if I fix that, the ledge still pools water instead of draining as it's not sloped.

 

[de-nagorg]

I did a google search for SHOWER DOOR SWEEP, came up with one that was 1.5 inch by 36 inch long, for $23.00.

There were many more than that, so do go search to find more.

And If the gap is sealed the pooling on the slight slope threshold will be minimized.

ED

 

[ktkelly]

In an email, the owner of the company told me this was "excellent workmanship", and he said he wouldn't fix it, informed me that he would sue me for slander if I left a negative review, and he would send me to collections if I don't pay by the end of the week (a total cost 60% more than the cost I authorized). I know there are unforeseen costs sometimes, but the hours billed don't match the hours onsite.

I'm having another contractor out today to tell me how much to fix. sigh.
Any suggestions for next steps?

Yes, they are licensed and bonded.

Several things you should do.

1. Put together a file with estimate, and actual contract, and any existing communications you've had with the company.

2. Immediately start all additional communication via email, or text, and retain it so you will have proof of the owners failure to correct the problem.

3. Get a couple other companies to give you their written opinion, and a written opinion of what it will cost to rectify the poor installation.

4. File a small claims case against the company requesting they cover the cost to repair the poor installation.

5. Inform the company that you have filed a suit.


If you have all your paperwork, and documents from other professionals, showing that his work is substandard, you will win.

 

[Yodaman]

from the last pic in post 7, I see no sweep at all,

and the tile work around the drain is crap,
They didn't take the time to cut the tiles with the correct
saw. They used their wet saw and tried to make hack out
a arc.

 

[amiconfused]

I found a different sweep that will actually touch the ledge. So that fixes one of the issues.

 

[Fix'n it]

that looks like crap. i did better work the first and only shower i ever did.
i used a granite curb i had made.

 

[costgeek]

The drain was clearly done by someone who doesn't know what they are doing.

You do have a slope in the right direction, it's just not enough. 1/4" slope per foot on my level is about 1/4 bubble. Did they install the shower pan as well? If so, check that for a proper slope too.

File in small claims and hammer them in the review. In addition to being incompetent, they sound like crooks.

 

[fireguy]

Several things you should do.

1. Put together a file with estimate, and actual contract, and any existing communications you've had with the company.

2. Immediately start all additional communication via email, or text, and retain it so you will have proof of the owners failure to correct the problem.

3. Get a couple other companies to give you their written opinion, and a written opinion of what it will cost to rectify the poor installation.

4. File a small claims case against the company requesting they cover the cost to repair the poor installation.

5. Inform the company that you have filed a suit.


If you have all your paperwork, and documents from other professionals, showing that his work is substandard, you will win.

And if there is a contractor's license board at the state/local level, copy everything to them. Be aware that there may be time limits for filing with the government agency.

 

[SPS-1]

The longer door-sweep should take care of water.

So you are left with the poor workmanship on the drain. Was the owner on-site when he said that was excellent workmanship? Maybe take that photo of the drain that you posted and E-mail to the owner and (tactfully) request that it fixed so that the edges were smooth and equal distance to the drain cap. Maybe if he has had a little time to cool down, he will be more reasonable this time.

You are probably already finding that other contractors have little interest in taking on a job that only involves replacing a few square inches of tile. They probably have even less interest in getting involved in a dispute between you and another contractor.

 

[Windows on Wash]

+1 to SPS-1 assessment.

Keep us posted and hopefully they will come back out to make the necessary repairs.