If the wand arm is not resting on the cubes or hitting anything and nothing is obstructing it's path...can't think of anything besides the control module that may be doing that. The control module has the motor and mechanism that turns the fingers arm and the wand arm.
Thanks jeff. We took the arm out and put it back in. It seemed to still be sticking but through the night it seems to have started working. We bought the frig used and my husband said that maybe just sitting up caused it to not function for a bit. I guess all is well now. Thanks for your time.
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