O.K., you have a computer and you know how to use it, you posted at this site. Get the model number and serial number off of you unit. Go to www.repairclinic.com and follow the instructions there for troubleshooting your unit and your problem. I use this site. Without us knowing more information on your unit, which style icemaker is in your unit, it's hard to give you advice on this site. We like to help, but there are other sites which are specific to appliance problems such as yours. Good Luck, David
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