Have you put a tester on the wires so you know which one is the neutral and which one is the switched power?
Doubt that....provide a photo of the wiring of old fan.When I unwired the old one it had red and black wires only
Please see pictures I haveDoubt that....provide a photo of the wiring of old fan.
And while you're at it a photo of the ceiling box and the wiring of the new fan
Added location but I dont know what L or N or LS meanGo back and add your location to your profile.
And let the guys in on what L,N,LS is suppost to mean.
Educated Guess:Added location but I dont know what L or N or LS mean
That's a great reason not to try giving advice, even if you are "just trying to help". European voltage is a hot and a neutral, even though it is 230V. Depending on age, it may or may not be grounded.I know little of the history of electrical wiring in UK. Was there always a neutral line? I thought it was just two hots (+120 and -120). In other words, a pure 240V system like we in the US might use for a water heater.