Discussion Starter · #1 ·
Hello all: Having a strange problem at our house. It's on a lake in Virginia (humidity?) and when the weather gets cold (freezing or just above) both of our outdoor heat pump condenser units are freezing over. I could understand it being a fault if only one were freezing over, but both of them? They are both Carrier 38YCC36 (3 ton) outdoor units new in 2005 but not heavily used (the house was someone's vacation home until we bought it last year). We had the charge checked and the defrost board replaced on the downstairs unit.