First, when viewing products online, make sure if the product is available "only" online. Many are this way. You can find a lot of products available online but not at the store since store space is limited. As for your questions: 1) If there is a "brick and mortar" address available, it is probably on the installation instruction sheet. 2) Doubt Lowes has a bait and switch policy, especially if the product was advertised online. 3) Go back to the website and make sure if the fixture was available "only" online. Personally, if I were looking for a certain product, as you were, I would have asked at the store since they could look up the product online. If it were advertised as a "sale", then it would be considered bait and switch, but not just having it listed online.
Glacier Bay, Peerless, Delta
Not anymore liking HD I find a Delta single handle chrome lav faucet on Lowe's website and copy p/n and everything. It's $44.
Twenty minutes later I get to Lowe's and they have a Peerless faucet with all the same numbers; no Delta. Since I have already invested the travel time, I bought a more expensive $65 Delta two handle lav faucet.
The local Plumbing Parts Plus store didn't carry any of these low end faucets.
Glacier Bay, the present single-handle faucet that somehow slowly leaks [maybe one drop per three minutes] into the faucet housing and eventually drips down into the vanity cabinet, does not have a bricks-and-mortar address on their literature, and neither does Peerless. Delta does have an address.
Q 1: In general, should I be concerned about the lack of a bricks-and-mortar address on product literature?
Q 2: Was this Lowe's stuff a bait-and-switch [BS]?
http://www.google.com/search?client=safari&rls=en-us&q=define:+"bait+and+switch"&ie=UTF-8&oe=UTF-8
If it was a BS,
Q 3: should I spend the time and energy reporting this?
In effect, if I reported a bona fide BS, I would then be "cleaning up the trash", reporting on evil-doers, and policing merchants, all without being paid to do so, and
without any of the benefits that superheroes enjoy.
What to do, what to do. . .?
Twenty minutes later I get to Lowe's and they have a Peerless faucet with all the same numbers; no Delta. Since I have already invested the travel time, I bought a more expensive $65 Delta two handle lav faucet.
The local Plumbing Parts Plus store didn't carry any of these low end faucets.
Glacier Bay, the present single-handle faucet that somehow slowly leaks [maybe one drop per three minutes] into the faucet housing and eventually drips down into the vanity cabinet, does not have a bricks-and-mortar address on their literature, and neither does Peerless. Delta does have an address.
Q 1: In general, should I be concerned about the lack of a bricks-and-mortar address on product literature?
Q 2: Was this Lowe's stuff a bait-and-switch [BS]?
http://www.google.com/search?client=safari&rls=en-us&q=define:+"bait+and+switch"&ie=UTF-8&oe=UTF-8
If it was a BS,
Q 3: should I spend the time and energy reporting this?
In effect, if I reported a bona fide BS, I would then be "cleaning up the trash", reporting on evil-doers, and policing merchants, all without being paid to do so, and
without any of the benefits that superheroes enjoy.
What to do, what to do. . .?
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1 - 1 of 3 Posts
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