[plumberinlaw]

use the tool that looks like a bent allen wrench

 

[Just Bill]

What he said. On the end of the shaft on the bottom of the disposal is a cutout for that allen wrench(or an allen wrench that size). That gives you an extra bit of rotating force to release the jam. DISCONNECT/TURN OFF power before doing this.

 

[plumberinlaw]

when done hit the reset button on the bottom of the disposal