[Thursday85]

I'm having issues with my electric fire place. When I turn it on, everything works fine, if i called for heat that works and the electrical flame works fine as well. However, when i turn it off the light bulbs stay lit and won't turn off. No matter what i do the light bulbs stay lit up constantly. It's like the the power line is stuck closed or something. Any help would be great. What could this be and how can i fix this?

Thanks again.

 

[kbsparky]

What happens when you unplug it?

Is there a fan that runs with those lights?

 

[frenchelectrican]

What model this is and is this "electric " fireplace heater do have cord to plug in or it come in hardwire verison and what voltage ya running on this one?

Merci,
Marc

 

[Thursday85]

Yes their is a fan for the lights. When I turn it on the fan comes on to give the illusion that a flame is burning. When I turn it off fan turns off but I have a froze a flame because light bulbs won't turn off

It's a real flame model x3. Running off 120v. There. Is a cord to plug it in

 

[joecaption]

http://www.realflame.com/contact.html

 

[bbo]

not much on the instructions other than to unplug for 10 minutes as troubleshooting ( for the heater)

http://www.realflame.com/pdf/4097-ElectricFirebox-Instructions.pdf

 

[dmxtothemax]

Sounds like a faulty switch !
The contacts are probably stuck together.
You can check it with a multi meter.
Turned off of course !

 

[evilinw29]

I'm having issues with my electric fire place. When I turn it on, everything works fine, if i called for heat that works and the electrical flame works fine as well. However, when i turn it off the light bulbs stay lit and won't turn off. No matter what i do the light bulbs stay lit up constantly. It's like the the power line is stuck closed or something. Any help would be great. What could this be and how can i fix this? Thanks again.

 

[Jim Port]

If there is a question here we can start a new thread.