I have lived in my house for 4 yrs and never heard sump pump come on. I have also never had water in the basement despite some seriously bad rain storms and Hurricane Sandy. What is puzzling is that I have a walk up basement with a parameter drain. A contractor recently tried to get the pump to come on and dumped nearly 40 gallons of water in drain, yet it didn't come on. He couldn't open the sump pit because it is sealed by the radon system and he wasn't allowed to crack it. He did however use a camera in the drain and said the pipe wAs good. So what gives!? My wife and I are scared that this is costly. Where is the water going!? Is it harming anything? It isn't entering the basement. It's bone dry. I am going to get someone out who can troubleshoot but I'm looking for advice in the meantime. Thanks all!