I bit the bullet and took my 09 Ram 1500 to the dealer to get several things repaired.
I had a TPMS indicator light on. They replaced all four wheel sensors. Light off. A few days later light is back on.
This is when I noticed the replacement stems were rubber not metal like the originals. I expected OEM Dodge parts not third party parts and they verified the stems are third party. I don't like the look, but the principle is I took it to Dodge service and expected the stems to be OEM metal. Like I had when I brought it in to this dealer. Same dealer I bought the truck from in 2009.
How far would you push this issue? The service rep told me the OEM stems are 3 times the price of the OEM stems and he quoted the job using third party stems.
Do I have a leg to stand on here? He did not give me a choice between OEM and third party at the quote. He said I did not request them either. I told him you did not ask either.
Would you insist on the OEM stems? And how far would you take it?
Oh...I must return for the TPMS light as they said it was a computer thing and they would need more time. I told him to get the stem issue resolved so when I go back for the TPMS light they can replace the stems with OEM.
The service rep is not happy at all. I assume its going to fall on him as he was the one that quoted me.
TIA