No offense or "digs" intended, but chalk this one up to tuition paid to the College Of Hard Knocks and move on
(...and really it's not a "contractor thing"...I have said this to way more "contractors" that "got hosed" than homeowners)
The "company" may fix it (good luck), but not to your specs regardless
Your lessons would be:
1) Do not shop by price, CC, HD, WM, etc. do not provide quality services...ever (as other super low priced outfits don't)
They provide "just enough...hopefully" services...if you are lucky
2) Do not hire a "National" service company to provide pretty specific to your region services, when the local environment can mean so much (ie: mold in my area, sun in yours)
As an aside, or perhaps the whole enchilada, those "national" companies (especially the "cost conscience" marketed ones) sub (and those may re-sub) out all their work, for such minimal monies that basically any actual locals doing the work must skip important steps or operate out of the accepted standards (in a bad way)
I'd head to the local Chamber Of Commerce, local/national Painter's Guild, or my neighbors to get a recommendation for a qualified quality contractor to fix this
Sorry
(...and really it's not a "contractor thing"...I have said this to way more "contractors" that "got hosed" than homeowners)
The "company" may fix it (good luck), but not to your specs regardless
Your lessons would be:
1) Do not shop by price, CC, HD, WM, etc. do not provide quality services...ever (as other super low priced outfits don't)
They provide "just enough...hopefully" services...if you are lucky
2) Do not hire a "National" service company to provide pretty specific to your region services, when the local environment can mean so much (ie: mold in my area, sun in yours)
As an aside, or perhaps the whole enchilada, those "national" companies (especially the "cost conscience" marketed ones) sub (and those may re-sub) out all their work, for such minimal monies that basically any actual locals doing the work must skip important steps or operate out of the accepted standards (in a bad way)
I'd head to the local Chamber Of Commerce, local/national Painter's Guild, or my neighbors to get a recommendation for a qualified quality contractor to fix this
Sorry
. Their quote was in the mid range of all the quotes we received. Their BBB records showed zero complaint. But the main factor was the trust we had in CostCo 
