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Sounds like the ceiling/fan box is improperly attached to the decorative beam and not the actual framing structure of the building. You can do it the right way or the wrong way, your choice. The wrong way is what you are seeking.
The right way would be to take the fan down, investigate the attachment of the ceiling box, (I am willing to bet it is not a fan rated box)Repair it properly and re-install the fan.
 
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