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Tell the contractor he has two choices: install the cabinets to brand new condition like the contrwct calls for, or offer a price reduction. I would propose 50%, you might propose more.
That was slightly sarcastic. You should propose a huge credit amount, enough to cover your disappointment, plus the worst case cost to make it right, plus a little more. Ideally the original contractor will fix it. If he has to remove tile, remove crown, etc … too bad. That’s the risk of being a contractor.When you say 50%,
No, but if the contractor says he can’t fix it … would you accept it and look at it every day until you sell the house?I wouldn't burn bridges.
This from the OP indicates an oops with the screw. Installer-caused error.Per OP post "He says that, because of the way it was installed and how it's attached to the soffit board behind it, ...."
I would think he knows the trouble it would cause. I would pay him his full fee and thank him for his work. As you say, the design was faulty. He had to devise a work around.
Then call a furniture refinisher. They are the expert for this job. Then be happy with your new home. None of them are perfect.
I think threatening your contractor is totally uncalled for and petty. I just wouldn't be that person. That would definitely cause me more grief than a bump on my cabinet. And don't ask contactor to pay for refinisher either. Some of the risks of homeownership has to be on the homeowner.