Culligan N8 Water Softener won't stop running during recharging

Not a problem.
Part of any job is the parts location... finding where the parts are and the time for the parts to get to the job..
At least that is the way it is here in Alaska.. the job might only be about a few hours or a day, but getting the parts.. that is another story.

Update: He went on the website and inquired about the part. The site said they'll get back to him in 24 to 48 hours. We'll see! Alaska!! Awesome!

Still waiting to get the part. The Culligan people are giving my husband the runaround. The piece is in stock but they can't sell it to him unless the Sales/Service Manager himself sells it to him. Only problem with that is the guy is always on the road. My husband has been waiting for a return call since I last posted. Unbelievable. He's ready to just buy a Sears water softener after all this.

jacladek said:

Still waiting to get the part. The Culligan people are giving my husband the runaround. The piece is in stock but they can't sell it to him unless the Sales/Service Manager himself sells it to him. Only problem with that is the guy is always on the road. My husband has been waiting for a return call since I last posted. Unbelievable. He's ready to just buy a Sears water softener after all this.

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I hate sear's but their water softner is a good one. The last one lasted 15 yrs. I bought another one it is still going strong after 6 yrs. I belive the price was around $550.00 with a 1 yrs of free salt. And lot's of good soft water to . I wouldn't mess around with the culligan softner's cost to much. Just paying for the name . my thought.

jacladek said:

Still waiting to get the part. The Culligan people are giving my husband the runaround. The piece is in stock but they can't sell it to him unless the Sales/Service Manager himself sells it to him. Only problem with that is the guy is always on the road. My husband has been waiting for a return call since I last posted. Unbelievable. He's ready to just buy a Sears water softener after all this.

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Is it just the part or the kit that your husband is trying to buy?

Sounds more like they are trying to not sell it to you.

You can use the information that I sent awhile back for another choice if you would like.

He's trying to get in with what he took out to show the guy what's broken. The guy won't even call back. They say they sell to the public but you have to catch the guy in. He's going to try tomorrow and he's also going to see if there's another warehouse (?) closer to the area where he's going to be tomorrow. It's so frustrating!

Thanks for the info. We may be looking into the Sears one very soon. Depends on how patient my husband is this week. LOL He doesn't like Sears all that much either but he did hear from someone else that their water softeners are pretty reliable. Our Culligan one is almost 19 years old and we've never had much trouble with it. A part broke, he knows what he needs, now he just needs someone to sell it to him. One of the other nice men on this site helped him to narrow down the problem. We're close, yet so far.

jacladek said:

Thanks for the info. We may be looking into the Sears one very soon. Depends on how patient my husband is this week. LOL He doesn't like Sears all that much either but he did hear from someone else that their water softeners are pretty reliable. Our Culligan one is almost 19 years old and we've never had much trouble with it. A part broke, he knows what he needs, now he just needs someone to sell it to him. One of the other nice men on this site helped him to narrow down the problem. We're close, yet so far.

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There might be a time to totally replace the unit, but now is not that time, there are still parts out there. There are both new and used parts.
The key is using the information in the pm to get the part or parts needed to get your system back up and running again.

I only have 5 posts to go before I can actually reply to your message (now only 4 after I post this). We may take you up on your offer if we can't get anywhere with these people. I think my husband is going to try somewhere in No. Jersey or on Long Island (NY) when he's out there tomorrow for a meeting. So frustrated! Thanks for the advice on the new vs. fixing this one. He feels the same way and since you narrowed it down, the only thing holding him back is that stupid part! I'll keep you posted and thank you!!!

Can you read the pm that I have sent?

One reason that I no longer go to the local Ford dealer for any thing on my 7.3 powerstroke is because of run around the trees that they have done in the past... to many times they have told me that they where going to do some thing that never took place..
There is a Bank that is national that I would like to no longer do business with.... but I can not change the mortgage for the house... they too are in the Let us help and then nothing takes place..

Customer service today is no longer what it was years ago..

Hi! I can read the PM's but I can't post until I've posted 20 times. After this one, I have 3 to go, then I can PM away! I can't believe how poorly they run their customer service; you'd think they'd want to keep their customers. If this can't be fixed (which isn't the case because of you), we'd never buy another one of their products because of the runaround you always get when you deal with them. We used to have salt delivered but they were coming every other week or so and overcharging for the salt that we just go on our own. I just wish this were over with because the water is horrible!

It is sad how customer service has gone down hill around the country, companies not putting the customer first unless that customer is spending a very good deal of money..
There are some companies around that put the customer first but they are few.... and getting fewer.

So true. In the meantime, the water tastes like crap and our skin is so dry, along with our hair. Waiting for the whites to come out brown. Lots of fun over here.

Was on the road my self today, any word from your husband on parts from any of your local dealers?

No, he didn' have a chance. He's going up to North Jersey to see if there's anything up there and if he has no luck, he's going to try this place one last time. I didn't even get a chance to tell him about that part you had but I will tonight! Hope you have a wonderful day! Joyce

Any update on the part search?

Ta-dah!! He got the part, put it in this morning and we're back up and running again thanks to you!!!! Hopefully we're good for a long, long time! Thank you so much for all your help and if we ever need another part I will most definitely contact you first since it took a year and a day to get this issue resolved. Unbelievable!:thumbsup:

Good to hear that some one finally helped out in this matter for you and that you now have the system up and running again.

Culligan N8 Water softener with the same issues

Hello, we are facing the same issue with the same softener and I did pull the whole seal pack out and unscrewed each part in the seal pack. 2 of the white O rings appear to have a few tears in them but the rest of it looks to be in great condition. We also paid Culligan a few years back to fix this and I remembered watching him do it and made some calls and have done all the work myself so far. Do you know if you can buy the O rings by single part? That would make sense but it is Culligan so you never know... Thanks for any input.

Normally the the o rings for either the culligan or fleck valves that you are talking about come as a set.
It is possible at times to find some one that have the o rings that are good but used out of an assembly that was replaced and found to still have some good parts with in it.
Some keep good used parts while others do not.