DIY Home Improvement Forum banner

Cross Timbers Decking

17107 Views 26 Replies 27 Participants Last post by  Mike84
I'm going to build a deck and was looking into Cross Timbers composite. I know there is a bad stigma with many composites (TREX) but I couldn't find much information good or bad on cross timbers. has anyone on here had much experience with it, enough to give a qualified opinion?
1 - 20 of 27 Posts
I hated it. You probably wont find much positive about it. There are many other quality brands out there. Correct Deck CX is a great product, Fiberon horizon, Fiberon sensibuilt, and Timbertech XLM are also good. Yes these lines are a bit more expensive than trex, crosstimbers, and other junk materials. But if you cheap out now you will regret it later. You can spend the extra now or you can waste it now on cheap junk and then spend more in 5 years.
Cross Timbers warranty

I'm looking for a copy of the Cross Timbers decking product warranty dated 2006 (my invoice is from June of that year). I'm having some issues with my deck and would like to read the find print in the warranty from that time (not the one they have in place now). I have every other piece of paperwork except for the warranty. Hopefully someone can come through for me!
Elk deck warranty

Hi. Shady. I am also having problems with my deck. I have found a warranty. Have you found one yet? I need one on better letterhead. Maybe we can help each other. Thanks
CrossTimbers warranty

I bought the product in 2006 and have yet to find what might be considered an official looking warranty dated around that time. I'm am still working with GAF to try and resolve issues they are saying are 'not warrantable'. The time line is approaching three months since I opened a warranty claim (my third since installation) which was denied and I'm still not sure what the end result is going to be as I am pushing back. I requested a local rep come and look at my deck. He has been helpful, but at the same time, there is only so much he can do. I am waiting on a final decision from someone at GAF before I know what my next move will be. Good luck.
need warranty

Hi there. I too need a copy of the warranty. We installed our deck in June of 2008 and i have a claim in. They are saying that the labor was only covered for 2 years but.....i remember seeing the warranty and it was 5 years labor...but, can't find a warranty from back then. everything on line says 2 years labor. they are willing to settle on the materials but.....that won't cover re-building the deck.
I have a copy of the old Warranty if anyone is interested
mt mike

I would like a copy of the warranty. I have a sagging problem, joists on 12" centers.
I need a copy also, my deck was built Apr./May 2008 and this decking has inflicked significant damage to the framing. 60 ft of decking end to end has expanded approx 8 inches, you can imagine how the 12' 6x6 post look like.
  • Like
Reactions: 1
Need warranty.

I too need a copy of the warranty,, We built ours in 2008 also. One of The reason we bought crosstimbers was the warranty,,, and Now that we are having so many problems we decided we better check into it... Now they tell us that there is only a 2 yr warranty ... They have been good as far as paying for material but nothing on Labor. Has anyone been paid for Labor ? Thanks Kathe
I have a copy of the old Warranty if anyone is interested
i know of a few people in my city who have had composite decks done by deckbuilders and have had issues with the decking,, the manufacturers replaced the material but the homeowners had to pay to get hte decking replaced if it was over 2 years old,

the most recent person had trex decking put in and it was stained upon arrival,, it was still installed by the deck builder however since it was so recent every thing was covered

i should mention ive done quite a few composite decks myself, the first being timbertech which i found to be complete junk.. it shatters when cutting it, it requires a color match trim on the ends as its a hollow core decking,, even worse a year later it had faded so bad you'd think it was 10 years old.

the product ive had the best success with and will continue to use is the azek decking


See less See more
I have a copy of the old Warranty if anyone is interested
Hi, I too have a deck built in 2007 with Cross Timbers decking boards which is warping. I do not have a copy of the warranty. Can you let me know where to get a copy. Thanks so much for your help.

I have a copy of the old Warranty if anyone is interested
I would love to have a copy of the warranty.I am hav all kinds of :censored:. Thanks . :thumbup:Tom Lovelace
If anyone ever DOES find the warranty paperwork, could you please post it here?

Thank You

If anyone ever DOES find the warranty paperwork, could you please post it here?

Yep, I'm in the same boat and looking for a copy of the pre- 7/2008 Warranty. I have a copy of the one that is listed as Updated: 7/08 if anyone needs that.

My deck was installed in 2008 and is literally tearing off the house. I've never seen anything like it. This stuff expands but never comes back. Absolute JUNK.
I have a copy of the old Warranty if anyone is interested

I need a copy of the warranty. My deck was built in 2005 and has significant structural problems as a result of the Decking expanding. Thanks....Can you scan and email it or fax to ***removed for your safety***
Meeting with the builder today at 12:30....I need a copy of the warranty (deck built in 2005) email or fax to me please....***removed for your safety***
Hi, ^ might want to edit your post to not include personal info..
Manny53, IF you still have a copy of your old cross timber warranty. I would love a copy. ***removed for your safety***

  • Like
Reactions: 1
1 - 20 of 27 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.