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we just built a home. been in for 6 months. basement has tile in bathroom and hall. tile is cracking. who is responsible? contractor, tile co. or us. still have 6 month on the one yr. thanks
 

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Pro Flooring Installer
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Who hired the tile installer? If the GC did, he is responsible, if you did, the installer is liable. Just curious, how soon after the concrete was poured, was the tile installed? It takes approx. 4 months for a 4" slab to dry enough for floor covering.
 

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Discussion Starter · #3 ·
cracked floor

the GC hired the flooring Co.
So there is no way he can say I have to foot the bill?
 

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you will be responsible in a result
most likely it is a crack in foundation, and if it happed after tile was installed then who is fault is that??? -- Company which build the house? ok - inspections... no one take responsibilities court? does it worth it??
Simple solution - talk to contractor who did it - most of them will agree to come an fix a few tiles - couple hours of work. If the problem is big and there a lot of EXPENSIVE tiles needs to be replaced - talk to contractor who did it.
 

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we just built a home. been in for 6 months. basement has tile in bathroom and hall. tile is cracking. who is responsible? contractor, tile co. or us. still have 6 month on the one yr. thanks
How many tiles are cracking?
Where is the tile installed? Floor? Wall?
Was the tile put directly on the concrete floor?
Are the walls framed and covered? Concreteboard? Something else?
 

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Tileguy
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you will be responsible in a result
most likely it is a crack in foundation, and if it happed after tile was installed then who is fault is that??? -- Company which build the house? ok - inspections... no one take responsibilities court? does it worth it??
Simple solution - talk to contractor who did it - most of them will agree to come an fix a few tiles - couple hours of work. If the problem is big and there a lot of EXPENSIVE tiles needs to be replaced - talk to contractor who did it.
Experimenting With Chemicals 101?:)
 

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JOATMON
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we just built a home. been in for 6 months. basement has tile in bathroom and hall. tile is cracking. who is responsible? contractor, tile co. or us. still have 6 month on the one yr. thanks
Basement? Did you see how thick they poured the slab?
 

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Pro Flooring Installer
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Either the tile moved or the concrete moved. Neither one can be your fault. Unless you dropped somethng on the tile and broke it?
 

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Tileguy
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Installing tile on poured concrete basement floors without using an isolation product these days is always risky business. This should have been discussed long before any tile was installed. An opportunity for the owner to upgrade to an isolation membrane should have been offered early out. If isolation membranes were offered and declined then too bad so sad for the homeowner. Sounds like a typical basement floor installation to me.:)
 

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Pro Flooring Installer
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The GC hired the installer. So it would have been the GC's choice on what to use. GC's problem.
 
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JOATMON
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Installing tile on poured concrete basement floors without using an isolation product these days is always risky business. This should have been discussed long before any tile was installed. An opportunity for the owner to upgrade to an isolation membrane should have been offered early out. If isolation membranes were offered and declined then too bad so sad for the homeowner. Sounds like a typical basement floor installation to me.:)
Not wanting to hijack....but what is the 'tyical' isolation product?

I know if I'm doing it on a wood subfloor, I would be putting down cement board or hardibacker....

I have a family room (concrete slab) that I will be installing tile on in about 6 months....I would 'prefer' do it right the first time.
 

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Tileguy
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Not wanting to hijack....but what is the 'tyical' isolation product?
Ron is correct! Schluter DITRA is probably the best known with the best record of performance. There are several others. A company called Blanke has one, I think it is named Uni-mat, Problem there is they have been in several litigation's for years over their product. I have a couple of other samples around here somewhere also but the names escape me.:)
 
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