Just tell them you want to cancel. They will drop your rates and be out immediately to fix your issues.
Sent from my SM-G960U using Tapatalk
Sent from my SM-G960U using Tapatalk
That looks like RG6. If you make a quality cable strip and crimp with the correct tools, it might very well improve it. Your cable box is probably using a 'channel' that's just the right frequency to be affected. Try that other port, it might help. Or even take that connector off it's port and put it back on might help too. Beware, this could make it worse too though.
You did most of the troubleshooting yourself, they owe you a few months free![]()
This is probably a flooded cable used in your area. The coax has in a copper conductor in the center, with a plastic insulator and two levels of braid and foil, which is surrounded by flooding compound and the outside cover.I used a standard coax stripper to strip the orange cable. It seems to strip fine and I folded back the braided shield, there is some gel like coating smeared on it which I assume is for the exterior weather proofing.
(assuming it is not RG11) You probably know this: This compression connector requires a “special” tool to compress the fitting, i.e., a standard “crimping” tool will not work.Then I tried to use a standard RG6 F compression connector on it. The foam core (which is inside a thin layer of aluminum foil) will not insert into the smaller hole of the connector. I thought may be I didn't strip it right and strip it again at a lower portion of the cable, same result. I was able to compress the connector onto the cable, but the foam core wouldn't push in all the way so right now I have an extra long copper conductor
I feel your pain with Comcast! This is really something they should fix. Somebody has obviously "played" with this connection.
This is probably a flooded cable used in your area. The coax has in a copper conductor in the center, with a plastic insulator and two levels of braid and foil, which is surrounded by flooding compound and the outside cover.
(assuming it is not RG11) You probably know this: This compression connector requires a “special” tool to compress the fitting, i.e., a standard “crimping” tool will not work.
Hope everything works out.
https://www.youtube.com/watch?v=iQngGKrUqAo
The foam core is called the 'dielectric'.
There are slight differences in RG6 sizes so you might need specific size RG6 connector.
Here is an example that gives you the diameter of the dielectric, it's in the top portion: https://sedectro.com/wp-content/upl...7TSEF-XP-Orange-Underground-Coaxial-Cable.pdf
If you are certain that you are not using an RG59 connector and the dielectric is too big, try to find an RG6 compression fitting that is made for the diameter of the dielectric. Amazon carries the one that was on the cable, the PPC EX6, but you might need to purchase them in bulk. Walmart seemed to have PPC EX6 available in smaller quantities.
I strongly urge you not to try and repair the cable in that box yourself.