The balances might be a bit off, but how do the sashes sit when the window is closed?
Do the latches sit one behind the other in the closed position? or are they a little offset?
If they line up, one behind the other, they might be installed too far apart.
Is this happening on just one window? If it is, look at the other windows to see how the latches compare.
It might be the latches just need to be repositioned on the sashes.
Someone handy could just move the latches 1/2" away from their present position and install them a little closer together.
Ron
Do the latches sit one behind the other in the closed position? or are they a little offset?
If they line up, one behind the other, they might be installed too far apart.
Is this happening on just one window? If it is, look at the other windows to see how the latches compare.
It might be the latches just need to be repositioned on the sashes.
Someone handy could just move the latches 1/2" away from their present position and install them a little closer together.
Ron