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Bowed Engineered Flooring Planks

9067 Views 4 Replies 3 Participants Last post by  DannyT
I just purchased 1500 square feet of 7 1/2" wide X 6' Long American Cherry Engineered flooring planks. They have a 1/2" substrate made of several layers and a finished layer made up of 1/4" (american cherry). I opened up the first two cartons and every panel was bowed the long way. On average approximately 1/2" from the end of the panel to the floor. The system is a tongue and groove. The manufacturer claims that this is not an issue?????????? Is this acceptable? Even if it is at a bear minimum the installation has become a lot harder. They claim that the longer the board the more common this is?????? Can someone knowledgable please let me know. I really appreciate your help.
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Thanks Woodman

I called the manufacturer and they said that the bow is common with these floors because of the 7 1/2 inch width and 6 foot length. They say as you install them staggered with a glue down application they will be fine. My installer is concerned and even if we install them it is a lot more work. The overall thickness is 3/4 of an inch. I told them that the reason I purchased an engineered floor in the first place was to avoid this problem. They told me that since they believed there is no defect they would not take the floor back as a return but would be willing to exchange for something that I would be more comfortable with????? They also said that because the finished top layer is american cherry it is a bit more susceptible to bowing????? If I new there would be no future problem I would have it installed because I really have no time but this was a significant investment. Should these planks have come out of the box perfectly straight????? Thanks so much for your help and advice.
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