Thanks Woodman
I called the manufacturer and they said that the bow is common with these floors because of the 7 1/2 inch width and 6 foot length. They say as you install them staggered with a glue down application they will be fine. My installer is concerned and even if we install them it is a lot more work. The overall thickness is 3/4 of an inch. I told them that the reason I purchased an engineered floor in the first place was to avoid this problem. They told me that since they believed there is no defect they would not take the floor back as a return but would be willing to exchange for something that I would be more comfortable with????? They also said that because the finished top layer is american cherry it is a bit more susceptible to bowing????? If I new there would be no future problem I would have it installed because I really have no time but this was a significant investment. Should these planks have come out of the box perfectly straight????? Thanks so much for your help and advice.
I called the manufacturer and they said that the bow is common with these floors because of the 7 1/2 inch width and 6 foot length. They say as you install them staggered with a glue down application they will be fine. My installer is concerned and even if we install them it is a lot more work. The overall thickness is 3/4 of an inch. I told them that the reason I purchased an engineered floor in the first place was to avoid this problem. They told me that since they believed there is no defect they would not take the floor back as a return but would be willing to exchange for something that I would be more comfortable with????? They also said that because the finished top layer is american cherry it is a bit more susceptible to bowing????? If I new there would be no future problem I would have it installed because I really have no time but this was a significant investment. Should these planks have come out of the box perfectly straight????? Thanks so much for your help and advice.
