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Discussion Starter · #1 ·
Hello,

We had our home built in 2008 by a national builder. We have a 5 year leak warranty. Recently, I noticed during some rain storms that there is window leaking through from the outside what appears to be underneath the window. Depending on the rain 'force' sometime the water actually drips to the floor, but I've never had a true puddle. A picture of this is attached.

There are 2 windows, both are at least 3 feet from grade and one is probably 6 feet from grade, so the water is not pooling outside, simply driving rain or rain coming from down the siding.

I've reported this to the builder for warranty claim and they are indicating this is 'homeowner maintenance' and I need to reseal the window. I have the option to escalate the issue to arbitration, but I'm wondering if this is indeed a problem that can be completely and correctly resolved with sealant.

I'd appreciate any advice - Thanks!
 

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Haverhill Trade 1965
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532 Posts
You may have to post a picture of the outside. It could be the drain holes clogged from dust dirt construction debris etc. If the windows are recessed into, (looks like concrete), they may need to be sealed with non hardening sealant, You are on your last year so your argument should be the calking, if they used any, should have lasted more than 5 years. If they didn't do it at all you could imply you are going to contact the Attorney Generals Office, or file a claim against their insurance for errors and omissions. If they are unsure of the consequences for either they may fix it to get you off their case.
 

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Discussion Starter · #7 ·
Here are a few more pics. Sorry the interior pic is poor quality - Too much light right now.

I had to set the vertical pics horizontal to get past the size limits, sorry.
 

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Haverhill Trade 1965
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532 Posts
Those windows look like the ones that are set in the forms before the concrete is poured. I do not see any sealant at all and it would depend how well the concrete filled in without air pockets not to leak. concrete will absorb water, and capillary action will siphon water in. Simple grammar school science. If in a project check to see if anyone else has problems.
 

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+1

Clean some of that concrete away from the base and sides of the windows with a carbide scraper and inject and seal a proper sealant.

Be sure to tape off around the concrete so that you have a clean caulking line.

Check and make sure the weep holes are draining.
 
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