Maybe Emily works for Andersen. That's a lot of window and door knowledge for a laymen or laywomen.
Maybe Emily will introduce herself.
Let me introduce myself: I sold windows since 1992-Wolohans 3yrs, Wickes & UBC aprox11 yrs, PRO Build 1yr, 84 Lumber 1 yr, Lowes for 6 months and now a local yard...I sold approx 35 to 50 million of dollars of windows over the years- Ron, the window with the best service is Andersen. I've sold them all except Eagle. I also, sold Pella except designer series, Preachtree, and Jeld Wen Wenco when it was wood-
I now sell Marvin, Andersen, Koble/Kolbe and Weather Shield- and lots and lots of vinyl companies. Ron, if you been were I've been, then you'd understand why I say Marvin and ANdersen are CLEARLY the best.
Look, if you took back defective windows and saved everything, Patio Door Panels, Frames and Parts- and then at the end of the month you did a Product training class for everyone at the Lumber Yard- taking apart all the defective items of the windows and doors, completely apart. You could maybe see what I've seen and know, the next time you have a defective window ask to keep it then later take it apart to see everything, for your self.
Then Ron, do your self a favor look at Pella Class Action Lawsuits-
THen go to Pella Complaints- doesn't look like good service to me-been there-you get tired of Pella telling you -pounding salt-and your customer then understands why you recommended Andersen in the first place
THen call your state's better business bureau and ask about all the Pella issues
Also, Pella has very little windows that qualify for the New 2010 tax deductables (no Pella Proline qualify)-tell your customer sorry you do not qualify for 30% tax savings upto $1500 then-Look at Andersen site and Marvin-more than half of A/W qualify and majority of Marvin Windows Qualify for the tax savings
Then look at all the stuff on the web about Pella- it's all there in BLACK in WHITE
THen Ron also, do your self a favor-sell what ever window you sell then buy a Andersen or Marvin window and bring out to the site and then take it apart and compare the two-and you'll see what the customer wants after they see up close next too each other-Mavin and Andersen wins hands down almost everytime- :thumbsup:
JELD WEN AND PELLA
I do not like any vinyl window but if I have too sell it I will-
Pella does not use the best materail to make their windows-
Pella Pro Line- southern pine-which is softer-dents and rotts faster
Pella-does not heat strength their glass-
Pella you can see distortion on a sunny day looking at the glass
Pella has non reinforced sill
Aluminum conducts heat and cold through your walls-sill goes all the way inside your house
Pella has wood exposed to the outside- rolled form aluminum corners have corners with exposed wood and moisture and water can get under the aluminum
ALso pella does not back glaze between the aluminum and their window glass- when the butyl breaks down the rain or water runs right into the wood behind the aluminum
Pella Thermstar uses double side tape to hold the glass in the vinyl sash. Not good, cualk or sealant is far better
Pella themstar also uses paper thin glazing bead stops on the outside -around the glass- can break if bumped and gets brittle
Pella THermstar also has weap holes in the sills of there windows-get place for bug nest- also if it get clogged ice can form-and slam the sash down -sill cold crack
Pella Thermstar also uses thinner vinyl then most other companies
Pella Thermstar also use non inforced lift rails
And could go on and on but everyone gets mad at me for my articles