well I ran it an hour with a ambient temp starting at 75 and dropping to 71, windows have been open for 48hrs and it was a mildly humid 76 in the house (via the thermostat) and now after one hour on high it's reached a bone chilling 69... i'd say that's more than acceptable?
Probably should put the MEDIUM lead on the HEAT pin because I also thought the airflow in winter was too low too but not sure why (was on medium-low/orange)
it's not really that noisy either, baffles me why someone did this *shrug*
EDIT: well it's working well HIGH on AC and MEDIUM on HEAT (tried both), filter is clean, condenser I cleaned the other day (disassembled unit), had to replace draft induction fan when I first moved in earlier this year (this is my first home, the terror when i heard the bearings in that thing!) but the house and equipment is ~7yrs old, am I missing anything to gain peak performance/efficiency? Does the furnace need a AFR adjustment/tuneup or the A/C unit need a refrigerant test with differential gauges? I hate to dump the money if it's something you can determine yourself THEN call someone when you KNOW there's a problem!!!