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Old 03-10-2018, 02:02 PM   #1
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New Tank Water Heater - Rusting/Flaking is this normal


As the end-user/homeowner I'm not sure if this is something common with new units or something I should be concerned about. Looking through the pilot access I noticed some rusting/flaking. SEE ATTACHED PICS.

Thoughts?
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New Tank Water Heater - Rusting/Flaking is this normal-img_7005.jpg   New Tank Water Heater - Rusting/Flaking is this normal-img_7003.jpg  

Last edited by nutshellml; 03-10-2018 at 02:07 PM. Reason: adding photo info
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Old 03-10-2018, 02:19 PM   #2
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Re: New Tank Water Heater - Rusting/Flaking is this normal


So I sent the pictures to the manufacturer they replied, "The rust appears to be a surface rust, it shouldn’t affect the integrity of the tank. It can be cleaned with a small wire brush and non toxic cleaner. You will maintain your warranty so if you have any additional concerns call us anytime."

Do I actually need to clean it? it's a new unit.

Thoughts?
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Old 03-10-2018, 02:59 PM   #3
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Re: New Tank Water Heater - Rusting/Flaking is this normal


I wouldn't
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Old 03-10-2018, 10:27 PM   #4
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Re: New Tank Water Heater - Rusting/Flaking is this normal


Don't loose any sleep over it.

Cheers!
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Old 03-10-2018, 10:31 PM   #5
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Re: New Tank Water Heater - Rusting/Flaking is this normal


This is the bottom of the tank where the flame is?

If so....no, don't sweat it. The moment you start using it...as in, gas flame....all that rust will be burned off.
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Old 03-11-2018, 08:13 AM   #6
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Re: New Tank Water Heater - Rusting/Flaking is this normal


Quote:
Originally Posted by ddawg16 View Post
This is the bottom of the tank where the flame is?

If so....no, don't sweat it. The moment you start using it...as in, gas flame....all that rust will be burned off.
yes, ok great, thank you very much! Second water tank I'm replacing and as such don't know any better (Of course Pops is assisting with the install as last time I did it was when I was 16).
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Old 03-12-2018, 03:16 PM   #7
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Re: New Tank Water Heater - Rusting/Flaking is this normal


Some water vapor is generated by the burner. This can cause some surface rust under the tank.

Especially if you have a water heater with a sealed hatch and a glass window to look through at the pilot light, it is too much trouble to unscrew the hatch, undo the tubing connections, withdraw the burner, and wire-brush off the rust under the tank.

Also, technically you need a new gasket whenever you open up a sealed hatch water heater although the heater will work perfectly well with the old hatch gasket, or no hatch gasket.
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