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Old 05-25-2015, 07:20 PM   #16
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Originally Posted by oxicottin View Post
Ok i wont be out to this house untill friday now so friday im draining this thing and taking it back to lowes! Im woried about taking out the nipple, i never did.
You may not have to remove it. Simply look down it and confirm the check valve assembly is clear. Probably clear it with a piece of wire.

If you need to pull the nipple, you simply unscrew it like any other pipe joint, clear the blockage, then thread it back in- with pipe sealant of coarse
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Old 05-25-2015, 08:06 PM   #17
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Ill give it a try friday -Sat and post back... Thanks
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Old 05-25-2015, 08:27 PM   #18
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WARNING - DO NOT RETURN THIS PRODUCT TO THE RETAIL PLACE OF PURCHASE, CALL 1 800 XXXXXXXX,

All the tanks I have purchased recently have something to this effect on them.
Actually the tech service hot line it leads to is pretty good, good luck
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Old 05-27-2015, 08:36 AM   #19
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The heat trap nipples keep tiny eddy currents from sapping heat from the water by letting tiny amounts of hot water up out of the pipe connections on top and come back down the same pipe into the tank cool, when no one is using hot water and possibly all night long.

Removing the nipple, cleaning it if needed, and putting it back should not cause any problems.

There are two methods of draining sediment from the water heater tank:
1. Cold inlet (or well pump) shut off and hot faucet upstairs open,
2. Cold water supply fully operational and all faucets closed.
Suggest alternating these methods each time the water heater needs to be drained a little. For method #1 we suggest shutting off the water heater heat even through you only intend to drain a small amount of water since it is easy to forget and then the whole tank drains and self destructs when the heat kicks on. A hot faucet should be gushing water before the heat is turned back on.
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Last edited by AllanJ; 05-27-2015 at 08:43 AM.
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Old 05-29-2015, 03:09 PM   #20
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Ok posting back with result's... I removed the copper pipes and looked down hot water side after sticking a wire down it to get all water to go down. It appears when My wife "not me" soldered after the shutoffs the solder driped down in tube. Im thinking it clogged it... Anyway instead of messing with it further we took it back to lows and got another and it works fine now. Question though, If i was to keep it how would i have fixed it? Thanks...
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Old 05-29-2015, 04:49 PM   #21
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Thanks for the update. Glad everything worked out for you and you were able to return it and get a new one.

If I'm understanding correctly, when soldering the shut off, the solder dripped down into the tube and clogged it, I assume you mean the dip tube. She must of used a lot of solder. Hopefully you didn't tell Lowes about that.

If you were to keep it, replacing the dip tube should of fixed it. About 15 dollars, easy fix. No need to worry about it now, you got a new one and everything is fine. Good job. May want to brush up on your soldering skills going forward for the next time or use push on fittings.

Last edited by jmon; 05-29-2015 at 04:54 PM.
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Old 05-29-2015, 07:55 PM   #22
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Lol were sitting at campfire and I'm laughing reading your post to her... I agree she always wants to use to much... Thanks everyone!

Last edited by oxicottin; 05-29-2015 at 07:56 PM.
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