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Old 12-08-2016, 09:36 PM   #1
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Moen Tub Faucet Repair


I could not find any videos about this so I made one. I went to the big box stores, looked at moen's replacement parts website (very confusing), and searched the interwebs far and wide. I ended up fixing the problem for free and thought this might help somebody else. ENJOY!

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Old 12-08-2016, 09:59 PM   #2
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Re: Moen Tub Faucet Repair


Nice of you to share your experience. But had you called 1-800-BUY-MOEN
(1-800-289-6636), Moen would have sent you the parts you needed for free.
Moen gives a life time warranty on all their products to the origanial owner.
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Old 12-09-2016, 05:54 AM   #3
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Re: Moen Tub Faucet Repair


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Originally Posted by hkstroud View Post
Nice of you to share your experience. But had you called 1-800-BUY-MOEN
(1-800-289-6636), Moen would have sent you the parts you needed for free.
Moen gives a life time warranty on all their products to the origanial owner.
I didn't think of doing this. It wasn't too hard to fix but I guess sometimes all it takes is a phone call. In today's internet age I forget to just make a call sometimes. Thanks for the advice.

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Old 12-09-2016, 06:23 AM   #4
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Re: Moen Tub Faucet Repair


The lesson here is that the diverter was repaired with out removal.
I have read several threads on here with diverted problems. And the questions and answers always revolve around how to get the diverter off to replace.

Good job Joe!
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Old 12-09-2016, 07:42 AM   #5
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Re: Moen Tub Faucet Repair


Quote:
Good job Joe!
I agree.
Didn't mean to be curmudgeon only wanted to advertise Moen's warranty.
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Old 12-09-2016, 07:54 AM   #6
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Re: Moen Tub Faucet Repair


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I agree.
Didn't mean to be curmudgeon only wanted to advertise Moen's warranty.
I'm never beyond receiving good advice. If I knew everything I would never learn anything!

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Old 12-09-2016, 08:03 AM   #7
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Re: Moen Tub Faucet Repair


Our diverter went on us a while back. I called Moen, they told me to take a pic of our faucet and email it to them. I did and within days they priority shipped the piece that wasn't working to us. Sadly, they sent the wrong one.

I was able to get the old one out without taking the faucet off. This was prior to realizing we had the wrong size replacement part. Jammed the old one back in and for some reason it worked somewhat better, but not great.

If you're gonna send them pics, be sure to send them exact measurements of the part. To the millimeter if possible.
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