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Old 09-13-2016, 08:37 AM   #1
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Was gray pipe included


Delta model: B510LF SSPPU. ECO

Had plumber here yesterday to install my faucet I bought plus replace old shutoff valves. The plumber has been with this company 2 yrs.

He finished an later I noticed cold water valve leaking. Today the drain is leaking. I called the office. They said possibly its a defective drain and my expense if it was part of what I bought.

I can't tell if this gray pipe is something that would come with a new faucet. Would you know? Sorry, I can't tell from the box or instructions. The box my faucet came in says "popup drain included" but doesnt mention the gray pipe from sink to the white PVC.

For a $75 faucet and $166 plumbing bill I didn't expect complications

Was gray pipe included-image.jpg
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Old 09-13-2016, 10:22 AM   #2
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Re: Was gray pipe included


That came with your faucet.

(Hard to believe its a defective part.... probably something was not tightened.)
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Old 09-13-2016, 10:27 AM   #3
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Re: Was gray pipe included


If the plumbers give you any problem, Tell us exactly where the leaks are and we'll give you arguments as to why it was faulty installation.

Good luck.
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Old 09-13-2016, 11:00 AM   #4
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Re: Was gray pipe included


Agree. It is a 99% chance that this is an installation error.
Even if it is a defective part (and its not) the plumber should have checked for leaks before he left.
No matter what, it is his error for not doing a leak check.
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Old 09-13-2016, 11:24 AM   #5
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Re: Was gray pipe included


I see the leak from drain is where the threads on pipe are, next to sink basin. That dot on left, on the threads, is drop of water.


Was gray pipe included-image.jpg

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Old 09-13-2016, 11:26 AM   #6
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Re: Was gray pipe included


Your installer failed to pipe dope the black rubber and the threads on your tail piece. That is why you leak.
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Old 09-13-2016, 11:27 AM   #7
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Re: Was gray pipe included


That is a standard Delta drain tailpiece. Not great quality, but I install them often and always without leaks. The "plumber" (or apprentice or worse "tech") screwed up the installation. Not unheard of, even with a real licensed plumber. The "plumber" has to swallow his pride and return to fix his mistakes at no additional charge to you.
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Old 09-13-2016, 11:32 AM   #8
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Re: Was gray pipe included


The leak pointed out by "Ghostmaker" is a typical common leak from when an inexperienced or non-caring installer installs any pop-up assembly. If the installer was a real plumber, it is the result of plain old laziness.
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Old 09-13-2016, 11:34 AM   #9
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Re: Was gray pipe included


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Originally Posted by SHR Plumber View Post
That is a standard Delta drain tailpiece. Not great quality, but I install them often and always without leaks. The "plumber" (or apprentice or worse "tech") screwed up the installation. Not unheard of, even with a real licensed plumber. The "plumber" has to swallow his pride and return to fix his mistakes at no additional charge to you.
I would never tell someone in advance it was his fault. Bad business practice.
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Old 09-13-2016, 11:47 AM   #10
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Re: Was gray pipe included


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I would never tell someone in advance it was his fault. Bad business practice.
I understand. I am in a mood because I just finished up a repair of bad shower faucet installation that was done 2 weeks ago by one of the most expensive and arrogant plumbing contractors in my area. Like this OP's contractor, they claimed not their fault. I fixed the sloppy work rather quickly but my customer still had to pay again.

That, and this OP's leak looks exactly like a leak I had on my first pop-up install 20+ years ago. I didn't leave until the leak was fixed and it never happened to me again. Been there, seen that. That's why I called out the "plumber". Your attitude will result many less punches thrown...
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Old 09-13-2016, 11:55 AM   #11
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Re: Was gray pipe included


Crud!!!

He's here. Said the pipes are cheap. He can replace with chrome.

He said theres a rubber gasket so he diesnt use any glue or tape on threads.

He started working on new shut off valve an it "blew" off. He hadn't turned water meter off an water poured out, filled cabinet and flooded into bedroom carpet. He had me go to his truck an find the post used to turn city water meter off. I couldn't find it so used he old (iffy) meter shut off at the side of the house till he coukd come out to the truck and get his meter took, but by then I climbed in the van an found it.
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Old 09-13-2016, 11:56 AM   #12
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Re: Was gray pipe included


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Originally Posted by SHR Plumber View Post
I understand. I am in a mood because I just finished up a repair of bad shower faucet installation that was done 2 weeks ago by one of the most expensive and arrogant plumbing contractors in my area. Like this OP's contractor, they claimed not their fault. I fixed the sloppy work rather quickly but my customer still had to pay again.

That, and this OP's leak looks exactly like a leak I had on my first pop-up install 20+ years ago. I didn't leave until the leak was fixed and it never happened to me again. Been there, seen that. That's why I called out the "plumber". Your attitude will result many less punches thrown...
And.... it may seem that the shop's lead first comment was "might be a defective part that the customer was liable for the repair". NOT, we'll come out and look at it and if it was an installation problem we'll cover it, but if it was a defective part we don't guarantee that.

In general, and not to be skeptical, but it may/kinda sound as a beginning setup to blow over a possibly uninformed HO with a bill. MAYBE NOT....
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Old 09-13-2016, 12:00 PM   #13
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Re: Was gray pipe included


Hes so sweet an has little kids so I wont complain but wont use him again.

Meanwhile, should I encourage him to use glue on threads or should I let him install a new chrome pipe.
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Old 09-13-2016, 12:01 PM   #14
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Re: Was gray pipe included


I am so sorry you have this incompetent fool working in your house. Remember, they have to pay for the clean-up and replacement of anything destroyed by the water flow which was caused by your "plumber's" actions. That is what his company has insurance for.

And that pop-up is inexpensive but it works. He did not know how to install it. Not knowing how to install a Delta-brand part is inexcusable for a plumber.
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Old 09-13-2016, 12:09 PM   #15
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Re: Was gray pipe included


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Originally Posted by Handylassie View Post
Hes so sweet an has little kids so I wont complain but wont use him again.

Meanwhile, should I encourage him to use glue on threads or should I let him install a new chrome pipe.
That's his way of wanting to charge your to fix his mistake. There is nothing wrong with the plastic pipe, just the installation.
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