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Old 10-23-2016, 10:18 AM   #1
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Can't Remove Tub Spout


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Originally Posted by hkstroud View Post
Suggest removing spout. It should either screw off or be remove by loosening set screw underneath.
On a related note, we're in need of removing our spout due to a diverter fail that results in us waiting for a few minutes for water to come out of the shower head. Thing worked just fine for about 5 years before this problem came up.

There is no set screw when you look in the little notch under the spout, so I'm told it must be a threaded joint. I'm no weakling and I can't twist the thing off. I even put a towel around it and used a big pair of channel locks on it. It won't budge.

I'm worried if I put much more force on it I'm gonna wreck the joint between the copper that's in the wall. Then I'll have to tear out the tile, cement board, etc. and have a plumber come in to replace that.

Any ideas how to get this thing off?

Edit: It's a Moen setup. Got in touch with their customer service department, they shipped us a new diverter thing immediately. Told them about my woes about not being able to get the thing off. They had no clue.

EDIT: Made this it's own thread Moderator

Last edited by Wildbill7145; 10-23-2016 at 10:29 AM.
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Old 10-23-2016, 10:45 AM   #2
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Re: Shower head drips when spout running


Moen's are usually set screw. Look again. Otherwise it is an aftermarket brand and should unscrew.

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Old 10-23-2016, 10:57 AM   #3
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Re: Shower head drips when spout running


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Originally Posted by TheEplumber View Post
Moen's are usually set screw. Look again. Otherwise it is an aftermarket brand and should unscrew.

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Thanks for responding Eplumber! We got right in there with a mirror and a bright flashlight. Several times. Can't see a set screw at all. All we can see is the copper pipe.

It's weird. The guy at the local hardware store used to be a plumber. He even said "If there's a notch, it's a set screw setup. The threaded ones don't have a notch." We have a notch, but can't for the life of us find a set screw which I would think would be obvious.

Moen customer service definitely asked us if it was a set screw or threaded, so I know they make both.

It's definitely not aftermarket, the whole thing came as a moen set.

Drives me nuts first thing in the morning waiting for the shower to come on and watching all that hot water got straight down the drain.

Somebody mentioned that perhaps the joint between the copper and the spout had perhaps gotten corroded? Maybe we need to somehow get some of that stuff that eats corrosion up there? I think it's called CLR?

All I know is that I tried to twist that thing off with a lot of torque and it doesn't want to budge one little bit. I would think with the force I was putting on it, even with a set screw I would have broken it.

Last edited by Wildbill7145; 10-23-2016 at 11:08 AM.
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Old 10-23-2016, 11:10 AM   #4
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Re: Shower head drips when spout running


Is there maybe a bit of water deposits around the set screw hole, blocking your view of the screw?

Use a stiff scrub brush, and some toilet bowl cleaner on it to maybe scrub anything blocking the view.


ED
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Old 10-23-2016, 11:14 AM   #5
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Re: Shower head drips when spout running


Nope. Wife just got back in there (again) just now. Says she has a very clear view of everything inside the notch. Copper pipe is all she can see. She was pretty firm about this. Lol. Not a thing obstructing our view. Using a small mirror jammed under notch, shining flashlight on the mirror to reflect light up in there.

Uh oh, now I've got her going! She's in there taking a pic of things now. I'll upload the pic when she's done. There is some silicone my brother in law (installer) mashed into the hole where the pipe goes through the cement board. But that can't be either obstructing view of set screw or covering it up.

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Old 10-23-2016, 11:27 AM   #6
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Re: Shower head drips when spout running


Can't you ask the BIL what he did?

ED

PS: looking forward to a picture.
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Old 10-23-2016, 11:29 AM   #7
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Re: Shower head drips when spout running


Ok, well, we both got in there and I brought out my good camera and the mirror. It was cozy, but these two are the best pics I could get. Hope they show you guys something. If you click on the bar to enlarge the image they're a little clearer.



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Old 10-23-2016, 11:30 AM   #8
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Re: Shower head drips when spout running


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Can't you ask the BIL what he did?

ED

PS: looking forward to a picture.
Yep, we asked him. He couldn't remember what he did, other than to say "Whatever the instructions told me to." He does plumbing and heating and his wife's a plumbing inspector. Lol.

It was quite a while ago, and I guess if you do this stuff for a living they all blend in after a while. I can't remember what colour I painted a room the day after I do it.
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Old 10-23-2016, 11:37 AM   #9
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Re: Shower head drips when spout running


That is supposed to be a set screw application.

Did you by chance save the instruction sheet with the warranty papers?

I too am confused now.


ED
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Old 10-23-2016, 11:39 AM   #10
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Re: Shower head drips when spout running


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Originally Posted by de-nagorg View Post
That is supposed to be a set screw application.

Did you by chance save the instruction sheet with the warranty papers?

I too am confused now.


ED
Ugh, I can look but I'm pretty sure we got rid of all that stuff a couple of years ago. My wife was kicking herself about having done that a short while back.

So, you think it's a set screw type thing too eh? Double Ugh. But you don't see the set screw in there either right?
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Old 10-23-2016, 11:43 AM   #11
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Re: Shower head drips when spout running


Correct, I see no screw.
The best guess I have is that the screw is recessed into the dark cavity that is not illuminated.

but knowing if it is a screwdriver, or allen head ?


ED
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Old 10-23-2016, 11:46 AM   #12
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Re: Shower head drips when spout running


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Originally Posted by de-nagorg View Post
Correct, I see no screw.
The best guess I have is that the screw is recessed into the dark cavity that is not illuminated.

but knowing if it is a screwdriver, or allen head ?


ED
Yeah, without the two of us in the tub with the flashlight and mirror you can see back into the recessed cavity pretty well. Just copper pipe for as far as the eye can see.

I think I looked it up a while back when we were trying to figure this thing out. I seem to remember it was a 7/64 allen key. Had the thing all ready to go, couldn't find the set screw.

I'd also wonder if it was any further along in that cavity towards the front of the spout, you'd never be able to get an allen key in there.

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Old 10-23-2016, 12:10 PM   #13
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Re: Shower head drips when spout running


The "if there is slot, it has to be a set screw" comment is misleading and incorrect.
Just looked at my own (Moen) setup. There is a slot and I know for a fact it was a screw on diverter. Think of it as a weep slot for any water that may get in there.
No visible setscrew, then most likely screw on type.




Regarding the OIP"s problem, if removing the diverter doesn't solve the problem, then I would suspect someone ran 1/2 pex down to the divereter as Eplum or Ghost indicated.
I solve this restriction problem by running 3/4 pex and using special adapters that go from 1/2 NPT to 3/4 male pex.

http://www.supplyhouse.com/Bluefin-P...lbow-Lead-Free

http://www.supplyhouse.com/Bluefin-P...pter-Lead-Free

Last edited by Yodaman; 10-23-2016 at 12:15 PM.
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Old 10-23-2016, 12:15 PM   #14
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Re: Shower head drips when spout running


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Originally Posted by Yodaman View Post
The "if there is slot, it has to be a set screw" comment is misleading and incorrect.
Just looked at my own (Moen) setup. There is a slot and I know for a fact it was a screw on diverter. Think of it as a weep slot for any water that may get in there.
No visible setscrew, then most likely screw on type.
Thanks Yoda. I wondered about that as well if it might be for drainage.

I guess at the end of the day all I can wonder about is whether or not I can wreck something by turning this thing too hard? At this point I don't care anymore if I wreck the spout, I can get a new one. I do care if I tear the copper joints apart in the wall. I sure don't want to have to remove the tile and start over on that again. The back side of this wall is drywall with the vanity jammed up against it.

I do remember asking my BIL if we should put an access panel in front of the valve assembly. He said once it's installed you should never have to touch it again.
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Old 10-23-2016, 12:26 PM   #15
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Re: Shower head drips when spout running


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I'm really sorry for totally hijacking this thread Power-. If a mod wants to pull my problems out of this one and make a new thread, I'm all for that.
Wildbill: I had another idea, may be a bit outlandish, but here it is.

You said that you had a replacement diverter/spout?

So take a Dremel with a CUTOFF wheel, and open that slot on the old one wide enough that you can definitely see what is up in there, pry back the "wings" , to get a good sight.

Then you will definitely know if there is a screw or not.

I forgot to mention USE SAFETY GLASSES

Power: I too apologize for using your post to offer Wild my advice.

And The "sparky" thing was hopefully a "just kidding" thing, guess you took it wrong.

I am all for DIY ing, been doing it for 50+ years.


ED

Last edited by de-nagorg; 10-23-2016 at 12:28 PM. Reason: add saflasses
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