Konnecto Flooring - Flooring - DIY Chatroom Home Improvement Forum
Advertisement


Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Flooring

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread
Display Modes
Old 04-24-2009, 08:21 AM   #1
 
Join Date: Apr 2009
Posts: 1
Rewards Points: 10
Default

Konnecto Flooring


I was about to install this in my son's house but what I have seen at my work place leads me to offer a caution.

We were recommended Konnecto Flooring by two independent contractors. We had professional installation of about 1500 sq ft. Now, we are in the third attempt, and the floor starts curling up after two weeks. Three times it has been laid down and three times it comes up. Other flooring in the same area has no problems. The sub-floor is dry, the installers took extra time after the first two attempts.

There appears to be an adhesive problem and since the material is made in Korea, it is hard for Konnecto to solve the problem. I love the look, but wish I had never heard of the stuff! If I had done this at my house I'd have been toast.
Elole is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-24-2009, 02:07 PM   #2
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Nice first post.
Sorry to say I have not had any problems at all like what you are experiencing.
Even though you will find other issues similiar online, people rarely go online to post great reviews about a product, but EVERYBODY goes online to gripe about a product.
Just like you did with your very first post.

Fact is, Konnecto has great products.

I do however feel bad about your experience...I hope it gets resolved.
Floorwizard is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-24-2009, 03:00 PM   #3
Pro Flooring Installer
 
rusty baker's Avatar
 
Join Date: Feb 2009
Location: SW Missouri
Posts: 6,875
Rewards Points: 908
Default


I have no personal experience with Konecto, but one of the pro boards I am on has flooring inspectors. Not only has there been many complaints, but the company is slow to respond. And many times does not respond at all. Any time a company has that poor a record of response to complaints, I usually advise people to steer clear of it. My local Carpet One, threw their samples in the dumpster.
rusty baker is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 04-25-2009, 04:29 PM   #4
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Feel free to PM me the company name Rusty,
I know tons of Cpt one's and would look forward to hearing what has been the issue.
Last Cpt one convention I talked to a couple dozen stores who have had excellent results.
Possible bad REP in your neighborhood? Happens to any manufacturer really.
Floorwizard is offline   Reply With Quote
Old 04-25-2009, 08:25 PM   #5
 
Join Date: Apr 2009
Posts: 84
Rewards Points: 75
Default


I've had Konecto in one of my baths for about six months without any problems, and I just put in my second bath. So far it's been a good product for me.

http://www.diychatroom.com/f5/how-in...y-guide-42900/

Last edited by LookoutRanch; 04-25-2009 at 08:27 PM.
LookoutRanch is offline   Reply With Quote
Old 04-26-2009, 11:45 AM   #6
Get out of the box!
 
Join Date: Jun 2008
Posts: 355
Rewards Points: 260
Default

Elole, may I ask you a question or two.


Was the floor acclimated for 48 hours prior to install ?
Was the floor and room tempature consistant with 65-85 degrees ?
Was the floor rolled witha 3lb steel roller while being installed ?
Was the floor rolled with 100lb roller ?
Was the 1/4" proper expansion allowed on all the walls and under the door casings?
Was your floor allowed to sit in a warehouse at the suppliers location for an extended amount of time ?
Proper storage is very important !

We have sold over 500,000 foot of Konecto this year and not had one problem.

I wish all the please customers would come to these boards but they are t busy buying the new interior designs to go with thier new floors.

I also wish that people with issues will confirm thier floor was installed properly. 98% of the failures I have heard about are related to install issues.

Metroflor has put together a program to assist internet customers if they have issues.
If there are any delays it is the fault of the seller or the distributor. it is not the the fault of Konecto.
I am in direct contact with Metroflor's prime suppliers if there is a problem I hear about it first. They are concerned, they have agents surfing the net tracking reports of issues but they are disallowed by contract to contact the end user direct.

If a client has a problem they must go through the retailer that sold them the floor.If you have had dealings with an unsavory retailer you cannot hold Konecto responsible for thier actions.

This is why we offer the best customer service available in the nation and the best install advice you will find.I installed Konecto and perfected a install process that gives you the confidence that your floor will not fail.
You will not get a line of uneducated phone answering drones that have no install knowledge.
Due to the high volume of calls we get, if we miss your call we will call you back.
__________________
Schluters Kerdi Shower System, Ditra. Loxcreens ProVa Mat Shower Systems
Konecto Luxury Vinyl Plank,Armstrong and Hardwood flooring.
https://IndianaFloorsLLC.com/default.aspx
26yrsinflooring is offline   Reply With Quote
Old 04-26-2009, 01:38 PM   #7
Pro Flooring Installer
 
rusty baker's Avatar
 
Join Date: Feb 2009
Location: SW Missouri
Posts: 6,875
Rewards Points: 908
Default


Hugh, always the salesman.
rusty baker is offline   Reply With Quote
Old 04-27-2009, 11:38 AM   #8
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Quote:
This is why we offer the best customer service available in the nation and the best install advice you will find.I installed Konecto and perfected a install process that gives you the confidence that your floor will not fail.
You will not get a line of uneducated phone answering drones that have no install knowledge.
Due to the high volume of calls we get, if we miss your call we will call you back.
This is not a place to sell people.
Please post good advice and comments as you have been.
But keep the commercials to yourself...unless you would like to pay Nathan for a spot.
Floorwizard is offline   Reply With Quote
Old 04-27-2009, 04:32 PM   #9
 
Join Date: Apr 2009
Posts: 5
Rewards Points: 10
Default


We were selling a great deal of Konecto (the largest flooring retailer in the Midwest) but are becoming increasingly skeptical as we have had the same issues you mention. Edges curling after about two weeks. Mannington has verified that this is not installation relatated. I do know that your floor really needs to be as flat as possible, no matter what the manufactuer says.
BrentCos is offline   Reply With Quote
Old 04-28-2009, 05:27 PM   #10
 
Join Date: Jan 2009
Posts: 3
Rewards Points: 10
Default

Glue


Konecto says no glue necessary - YET - they make a "repair" glue.

They also have pros on the net with "repair videos".

Hot areas face issues - cold places face issues

concrete floors - wood floors.

Sometimes the adhesive simply is not sufficient on the product.
coloradoski is offline   Reply With Quote
Old 04-29-2009, 11:47 AM   #11
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Quote:
We were selling a great deal of Konecto (the largest flooring retailer in the Midwest) but are becoming increasingly skeptical as we have had the same issues you mention. Edges curling after about two weeks. Mannington has verified that this is not installation relatated.
What does Mannington have to do with Konecto?
Floorwizard is offline   Reply With Quote
Old 04-29-2009, 11:50 AM   #12
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Quote:
Konecto says no glue necessary - YET - they make a "repair" glue.

They also have pros on the net with "repair videos".
I have a Jack in my car too...does that mean that I MAY have to replace my tire once in a while?

uhh...yea....
Floorwizard is offline   Reply With Quote
Old 04-29-2009, 12:16 PM   #13
 
Join Date: Apr 2009
Posts: 5
Rewards Points: 10
Default


Quote:
Originally Posted by Floorwizard View Post
What does Mannington have to do with Konecto?

Sorry, that's confusing. Our Mannington distruibutor is also our Konecto distributor. So, they have nothing do to with each other. Other than my distributor.
BrentCos is offline   Reply With Quote
Old 05-06-2009, 12:34 PM   #14
 
Join Date: May 2009
Posts: 4
Rewards Points: 10
Default

Called Konecto


I was considering installing this product in a enclosed entryway porch thats also a sunroom. After reading several posts on the good and bad experiences I went ahead and called Konecto today.

I was told that it must be a temperature controlled room. It cannot get below 65 or above 85. If it's installed in a room that goes above or below these temperatures the warranty is void.

I live in Oregon and my porch does get below freezing at times and also over 100 in the Summers.

I was told by Konecto that they would not honor the warranty if I installed it.

For a company to come out and say that openly I find honorable and I will use the product when I do my kitchen floor. It looks to be a great product if it's used in those temperatures. I'm bummed in a way because it looks to be a simple install I was looking forward to knocking this project out in a weekend and having a beer on my new floor. Now I'm back to tile.
Bruiser is offline   Reply With Quote
Old 05-07-2009, 07:08 PM   #15
 
Join Date: Dec 2003
Posts: 1,522
Rewards Points: 1,000
Default


Quote:
Sorry, that's confusing. Our Mannington distruibutor is also our Konecto distributor. So, they have nothing do to with each other. Other than my distributor
I see. Totally understand.....
Floorwizard is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Installing engineered flooring in the Philippines Flt_Simulation Flooring 15 07-21-2009 08:00 PM
Basement flooring options.. Tommy2 Flooring 9 02-14-2009 07:06 PM
no glue, no nails wood flooring - little help? reds_21 Flooring 2 02-13-2009 11:32 AM




Top of Page | View New Posts